Water Damage Lead Technician IICRC

PuroClean Restoration Specialists is a reputable and established leader in the restoration industry serving Phoenix, Scottsdale and the Valley since 2006.

About the role

Your mission is to restore homes and properties affected by water, fire, mold, and biohazard damages, providing exceptional service and exceeding client expectations. Join us in making a difference by restoring lives and properties.

Responsibilities

• Project management
• Proactive team leadership
• Quality assurance
• Client communication (including insurance adjusters)
• Documentation
• Continuous improvement
• Clean and restore damages following IICRC standards
• Ensure accurate and timely billing
• Exceed client expectations

Requirements

• IICRC Certification
• Technical expertise in water damage restoration, fire damage restoration, mold remediation, and biohazard cleanup
• Proficiency in using equipment and applying best practices
• Strong work ethic and attention to detail
• Ability to reprioritize and maintain a sense of urgency
• Problem-solving skills
• Excellent communication and customer service

Benefits

• Health Insurance
• Paid time off including 5 sick days and vacation after 6 months
• 8 Paid Holidays
• Simple IRA with a 3% match
• Collaborative and supportive work environment
• Bonus and growth opportunities
• Ongoing training and professional growth & development

Pay

$25 to $28 per hour depending on experience

Core Values

• First Do the Right Thing – We deliver what we promise to help our customers and follow our processes in our commitment to our team members, even when no one is looking, or even if it is not convenient.
• Thrive by Constantly Learning – We are always improving, and we invest in our team so that they can be safe and grow both personally and professionally so that they benefit as a whole person.
• Respect Starts with Self – We demonstrate self-respect and respect our team, our customers, their homes and belongings.
• Passionately Serve the Customer – From the first phone call until the job is done, we make a difference in the lives of our customers so they can get through tough times.

With over 500 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.