IICRC Certified Water Damage Restoration Crew Lead

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage.

About the role

Respond to service calls when needed. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Monitor all assigned jobs to ensure customer needs are met. Communicate and establish relationships with commercial, insurance, and residential customers. Job documentation is completed in a timely and accurate manner.

Responsibilities

• Managing Customer Satisfaction and representing the brand
• Continued development of production skills and expertise
• Always leaving jobsites with a clean and orderly appearance
• Coaching and training of production staff technicians
• Preventative maintenance on vehicles, equipment and oversight of facility maintenance
• Ensure clear communication with office staff, immediate supervisor and fellow technicians

Requirements

• At least one year of experience in the water/mold damage industry
• Willingness for continued learning and growth, ability to ‘lead and coach’ your teammates
• Attention to details in organization, cleanliness and care for facility, assets and equipment
• Aptitude with record keeping, recording information and communicating
• Awareness and respect for safety, using care are caution with teammates and customers
• Strength with multitasking and handling deadlines, organizational and leadership skills
• Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time
• Water Damage Restoration Experience and IICRC certifications
• Understand or have experience with MICA software (a bonus)

Benefits

• Bonus based on performance
• Company parties
• Health insurance
• Paid time off
• Training & development
• 401(k)
• Free uniforms
• Dental insurance
• Tuition assistance
• Competitive salary
• Paid training and certifications available
• Additional benefits and perks based on performance and employers’ policies
• Flexible hours
• Bonus pay on a per job basis

Pay

$26.00 - $30.00 per hour (entry level pay rate will be based on experience and IICRC certifications)