Water Damage Crew Chief - Experienced and Certified

About the role

Lead the Crew. Run the Job. Build Your Career. ServiceMaster Restore is looking for an experienced Water Damage Crew Chief to join our restoration team. This is not an entry-level position. We're looking for someone with professional water mitigation experience who understands structural drying, can lead technicians, communicate with customers, and take ownership of a jobsite.

Responsibilities

• Lead technicians on residential and commercial water losses.
• Perform water extraction and structural drying.
• Inspect affected areas and identify moisture migration.
• Use moisture meters and other inspection equipment.
• Set up and monitor air movers, dehumidifiers, and air filtration devices.
• Perform controlled demolition and containment.
• Protect customer property and maintain clean, safe jobsites.
• Direct daily crew activities and maintain production standards.
• Communicate professionally with customers.
• Complete accurate photos, moisture readings, and daily documentation.
• Use Restore 365, Mitigate, DocuSketch, and other company technology.
• Ensure crews follow safety procedures and company standards.
• Maintain company vehicles, tools, and equipment.
• Train and develop newer technicians.
• Communicate job conditions and changes to the Supervisor or Project Manager.
• Participate in emergency/on-call response as scheduled.

Requirements

• Professional water-damage/restoration experience.
• Knowledge of water extraction and structural drying.
• Experience with moisture meters and drying equipment.
• Ability to lead technicians.
• Strong communication and customer-service skills.
• Strong documentation and mobile technology skills.
• Valid driver's license and ability to meet company driving requirements.
• Ability to meet the physical requirements of the position.
• Availability for emergency/on-call work as scheduled.
• Experience with: Water Extraction, Structural Drying, Moisture Mapping, Drying Equipment, Demolition, Containment, Documentation.
• IICRC WRT Certification strongly preferred.
• Additional certifications such as ASD and AMRT are especially encouraged.
• Commercial water-loss experience is a plus.
• Leads by example and can be counted on.
• Understands structural drying principles.
• Works with urgency without sacrificing safety or quality.
• Can organize and lead a crew.
• Produces accurate documentation.
• Communicates professionally with customers.
• Takes pride in clean, organized jobsites.
• Takes care of company equipment and vehicles.
• Can train less-experienced technicians.
• Identifies problems and communicates them quickly.
• Takes ownership of results.

Benefits

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance

Pay

Competitive compensation based on experience and certifications.

Schedule

Full-time employment. Overtime opportunities as applicable.