WATER DAMAGE CREW CHIEF - OC

About Superior Restoration

We specialize in residential and commercial water and fire restoration. Our mission is to serve our clients with efficiency, integrity, and exceptional care while fostering a supportive and rewarding work environment for our team. We don't just say our core values – we live them! Collaboration | Own It | Mindful | Efficient | Thirst for Learning

Why Choose Superior Restoration?

• Medical Insurance, Dental, & Vision Insurance
• Life Insurance
• 401(k) with Company Match
• Paid Time Off
• Holiday Pay
• Company-Issued Assets for Success
• Professional Workwear – Look & Feel Your Best

Compensation & Schedule

$26.00-$28.00/hr. (Full-Time, Monday-Friday). Competitive Pay Based on Skills & Experience. OT & Bonus Opportunities Available.

What You'll Do

• Perform water and fire restoration tasks, including demolition (removing drywall, insulation, carpet, and flooring), structural drying, mold remediation, soot and smoke damage cleaning, deodorization, and content pack-outs.
• Respond quickly to emergency restoration claims, ensuring timely mitigation to prevent further property damage.
• Assess damage and create a restoration plan, determining the best action for water extraction, drying, and repair.
• Set up and operate specialized equipment, such as moisture meters, air movers, dehumidifiers, extractors, and thermal imaging cameras, to effectively restore properties.
• Perform structural drying and decontamination, identifying hidden moisture pockets to prevent mold growth and secondary damage.
• Clean and restore affected areas, including furniture, flooring, walls, and personal belongings, using industry-standard techniques and solutions.
• Use company software to document work by taking detailed photos, writing notes, and completing reports on each job site.
• Work closely with clients, insurance adjusters, and team members to provide updates, answer questions, and ensure customer satisfaction throughout the restoration process.
• Maintain excellent communication with clients, team members, and management to ensure seamless project execution.
• Ensure job sites remain clean and safe, following company and industry safety protocols at all times.
• Participate in on-call rotations, responding to after-hours emergencies as needed.
• Assist in training and mentoring junior technicians, ensuring a high standard of work across the team.

What We're Looking For

• Customer-Focused & Team-Oriented
• Reliable & Dependable
• Problem-Solver with Strategic Thinking
• Strong Communication & Integrity
• Physically Capable of pushing, pulling, and lifting up to 50 lbs.

Requirements

• Valid Driver's License
• WRT IICRC Certification(s)
• Availability for On-Call After Hours
• 3+ Years Experience in Water Damage Restoration
• Positive Attitude – A Must!