Warranty & Reliability Specialist (Chassis)

About the role

The Stellantis Customer Experience Organization is seeking a Warranty & Reliability Specialist to join their Quality team at the Stellantis Quality Engineering Center in Auburn Hills, Michigan. This position is responsible for identifying and resolving vehicle quality issues through analysis and corrective action implementation.

Responsibilities

• Identify new emerging field issues by analyzing warranty returned material and data to understand failure modes and effects
• Manage all part return material activities for the Chassis and HVAC area to ensure returned material is utilized to assist with Corporate Quality initiatives
• Review supplier testing procedures to ensure evaluation of material is accurate
• Utilize corporate data reporting systems to capture quality spills and ensure clean points are in place
• Plan, prioritize, set goals and manage multiple projects in a technical and business environment
• Strong communication skills to support meetings at all levels of the company, including senior leadership
• Establish partnerships both internally and externally and influence without direct authority
• Commitment and dedication in delivering a premier product to the consumer
• Represent the “Voice of the Customer” to the platform teams
• Contribute or drive team success by clarifying expectations and minimizing political hurdles
• Demonstrate unwavering commitment to delivering results and championing achievements
• Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
• Strong interpersonal skills with ability to work in a team environment
• Managed day-to-day activities of assigned UAW personnel

Requirements

• Bachelor's degree in Engineering or a related technical field, or equivalent combination of education and experience (Business or dual degree is acceptable)
• Minimum 5 years of experience in automotive (quality/service/engineering)
• Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization
• Self-directed and team-oriented with demonstrated planning/problem-solving skills
• Experience and working knowledge of computer systems and software required
• Proficiency in the Microsoft Office suite
• Experience within a union environment

Preferred Qualifications

• High PowerPoint presentation skills
• Working knowledge of STLA data systems
• Knowledge of data analytics tools (Quantic/Palantir)
• Green Belt/Black Belt certification

Benefits

Salaried Employee Benefits (US, Non-Represented): Health & Wellbeing, Compensation, Savings, and Retirement, Time Away from Work, Family Benefits, Professional Growth, Company Car & More.

Pay

Salaried Employee

Schedule

Full-time