Warranty Specialist

We need to output HTML fragment with sections using

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "About Voltava" maybe? The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." The job title is "Quality Warranty Specialist". The posting includes "About Voltava" and "About The Role". We need to include sections only when posting has real specific content. We have content: About the role description (the paragraph after "About The Role"). That's about the role. So we can have

About the role

with

containing that description. Responsibilities: The "What You Will Do" bullet list. That's responsibilities. So we can have

Responsibilities

with

• items. Requirements: "What You Need To Be Successful" includes knowledge, skills, etc. Could be Requirements or Qualifications. We need to decide sections. The instruction says we can have sections like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content appropriately. We have "What You Need To Be Successful" includes knowledge of automotive quality systems, experience, strong analytical skills, ability to work cross-functionally, proficiency with MS Office, etc. Also "Bonus Points If You Have" list. Also "Education" Minimum High School Diploma or associate's degree +5-year experience. Also "Travel Minimal travel to customer plants." We could put Requirements section covering knowledge, experience, skills. Qualifications could cover education and maybe bonus points? Or we could combine. But we need to avoid thin sections; prefer few substantive sections. So maybe we have: - About the role (description) - Responsibilities (What You Will Do) - Requirements (What You Need To Be Successful + Education + Travel) - Benefits (What We Offer) - (Optional) Skills? Could be part of Requirements. But we could separate Skills if we have distinct list. The "Bonus Points If You Have" could be Skills. However we need to avoid thin sections; but we could include Skills as a section with those bonus points. Pay and Schedule: Not mentioned specifically (no pay, schedule). So we omit those sections. We must not include boilerplate like Equal Opportunity Employer, Accessibility and Accommodations, etc. Also remove duplicated lines. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the details exactly as given, but we can format into HTML. We must not include markdown code fences. Just raw HTML fragment. Let's extract the exact text. About Voltava: This is company overview; maybe we could include as part of About the role? But the instruction says we should not repeat job title as heading; but we can include About Voltava as a paragraph? It's not a heading; we could include it as a

  before sections? The instruction says "Use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but we should follow that pattern. The "About Voltava" is not one of the listed headings; but we could treat it as a

  (since it's prose). It's substantive info about company; we should preserve it. So we can include a

  with that overview before the sections. Then About The Role heading: we will make

  About the role

  and then a

  with the paragraph. Then Responsibilities:

  Responsibilities

  with
  • each bullet from "What You Will Do". Need to capture each bullet exactly. Let's list the bullets from "What You Will Do": - Coordinate and manage warranty claims from OEM customers - Perform on-site warranty claim and failed part reviews with OEM/customer representatives - Review customer-submitted warranty data, photos, claim information - Conduct, in conjunction with designated Quality Engineers/Quality Manager, initial problem/error state assessments of failed warranty components and field issues - Determine whether failures are attributable to: - Supplier quality issues - Internal manufacturing or assembly defects - OEM/dealership handling or assembly plant concerns - Customer abuse, misuse, or environmental conditions - Assist quality engineers in containment activities, identifying failure trends and risk assessment and document via 8D or similar customer required format - Ensure proper identification, labeling, documentation, and traceability of returned warranty parts - Coordinate distribution of failed parts to the appropriate: - Quality department - Supplier Quality Engineering (SQE) - Product Engineering - Manufacturing Engineering - Laboratory or testing facility - Track warranty concern resolution activities with cross-functional teams, track for timely containment implementation, root cause analysis and permanent corrective action implementation - Ensure warranty clean points and issue closure documentation are completed accurately and on time. - Collaborate with engineering and manufacturing teams to implement lessons learned & read across programs and facilities. - Attend customer and OEM meetings to provide updates on warranty investigations, containment actions, and corrective action status. - Maintain professional customer relationships while supporting timely issue resolution. - Communicate significant warranty concerns, field issues, and emerging trends to leadership teams. - Escalate potential safety, regulatory, or high-impact field issues appropriately. We need to preserve sub-bullets as nested
    • maybe. The instruction says use
      • for any list of duties/requirements/benefits. So we can nest. Now Requirements: We'll combine "What You Need To Be Successful", "Education", "Travel". Also maybe "Bonus Points If You Have" could be Skills. Let's extract "What You Need To Be Successful": - Knowledge of automotive quality systems and standards including: - IATF 16949 - ISO 9001 - Experience working with OEM customers and dealership warranty processes preferred. - Strong analytical, organizational, and communication skills. - Ability to work cross-functionally in fast-paced manufacturing and customer environments. - Proficiency with Microsoft Office (Excel, Word, PPT, Power-BI), warranty databases, and quality reporting systems. Education: "Minimum High School Diploma or associate's degree +5-year experience in automotive quality, warranty, manufacturing, supplier quality, or customer quality environments." Travel: "Minimal travel to customer plants." We could also include "Bonus Points If You Have" as Skills. Bonus Points list: - Root cause analysis and corrective action management - Customer-facing communication and presentation skills - Warranty claim systems and OEM portals - Technical problem-solving abilities - Data analysis and reporting - Project coordination and escalation management - Knowledge of automotive manufacturing and assembly processes Now Benefits: "What We Offer" paragraph: "We believe our team members are our greatest investment, which is why we offer a competitive total rewards package designed to support you at every stage of your career and life. Our benefits may include comprehensive health, dental, and vision coverage, retirement savings programs with employer contributions, tuition reimbursement, paid time off and holidays, employee assistance resources, and additional wellness programs and benefits designed to support your health, financial well-being, professional growth, and overall quality of life." We should keep that as

        under Benefits heading. We must not include boilerplate like "Our Core Values", "Voltava is proud to be an Equal Opportunity Employer", etc. So we omit those sections. Now we need to output only HTML fragment, no /, no markdown. Let's construct. Start with a

        for About Voltava overview. Then

        About the role

        ...

        Then

        Responsibilities

        ...
        Then

        Requirements

        maybe combine knowledge, experience, skills, education, travel. We could also have

        Qualifications

        for education and travel, but we can keep one Requirements section. But the instruction says we can have sections like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It's okay to have only Requirements and Benefits and maybe Skills. We have Skills from Bonus Points. So we could have: -

        Skills

        ...
        -

        Requirements

        ...
        (knowledge, experience, ability, proficiency) -

        Qualifications

        Education and travel? Or we could put education and travel as

        under Qualifications. But we need to avoid thin sections; but we have enough content for each. Let's decide: Section 1: About the role (description) Section 2: Responsibilities Section 3: Requirements (knowledge, experience, ability, proficiency) Section 4: Skills (bonus points) Section 5: Qualifications (education + travel) Section 6: Benefits That's six sections, each substantive. Check if any section would be thin: Qualifications has education and travel (two lines). That's okay. Now we must ensure we don't include any boilerplate like "Our Core Values", "Equal Opportunity Employer", etc. Now we need to format the lists properly. Let's write the HTML. We'll start:

        At Voltava, people power everything we do. We are a premier global manufacturing and assembly partner formed through the combination of Detroit Manufacturing Systems, Android Industries, and Avancez with approximately 5,400 Team Members across 21 facilities worldwide. Our vibrant, collaborative, and people-focused culture is the foundation for everything we deliver, from complex module assembly and sequencing to contract manufacturing, supply chain, automation, and tooling and equipment design for OEM customers across the automotive, industrial, e-mobility, heavy truck, defense, and technology sectors. Kinetyc, our scalable contract manufacturing arm based in Wixom, Michigan, expands our capabilities and capacity to support customers across a range of industries. Together, we are Building A Better Everything.

        Then

        About the role

        The Quality Warranty Specialist is responsible for managing and coordinating warranty-related activities as the key liaison between OEM customers, internal quality teams, manufacturing operations, supplier quality, and engineering departments, by assisting in rapid problem identification, containment, investigation, and resolution of warranty and field quality concerns while ensuring accurate documentation, communication, and escalation management.

        Then Responsibilities. We need to nest sub-bullets. Let's construct:

        Responsibilities

        • Coordinate and manage warranty claims from OEM customers
        • Perform on-site warranty claim and failed part reviews with OEM/customer representatives
        • Review customer-submitted warranty data, photos, claim information
        • Conduct, in conjunction with designated Quality Engineers/Quality Manager, initial problem/error state assessments of failed warranty components and field issues
        • Determine whether failures are attributable to:
          • Supplier quality issues
          • Internal manufacturing or assembly defects
          • OEM/dealership handling or assembly plant concerns
          • Customer abuse, misuse, or environmental conditions
        • Assist quality engineers in containment activities, identifying failure trends and risk assessment and document via 8D or similar customer required format
        • Ensure proper identification, labeling, documentation, and traceability of returned warranty parts
        • Coordinate distribution of failed parts to the appropriate:
          • Quality department
          • Supplier Quality Engineering (SQE)
          • Product Engineering
          • Manufacturing Engineering
          • Laboratory or testing facility