Warranty coordinator
Pro-Tops Inc. · Matthews, NC · 2 wk ago
On-siteManufacturingFull-time
About the role
FMA is looking for someone to oversee the administration and management of warranty claims and related processes within construction projects that meet quality standards and are free from defects during the warranty period.
Responsibilities
- Coincide with various stakeholders, including clients, contractors, subcontractors, and vendors, to address warranty issues promptly and efficiently.
Performance Objectives
- Timely Resolution of Warranty Claims
- Accuracy and Documentation
- Communication
- Quality Assurance
- Invoicing
- Cost Management
- Training and Development
- Customer Sasfacon
- Continuous Improvement
- Weekly & monthly reports
- Strategic Planning
Key Competencies
- Cost
- Quality
- Speed
- Dependability
- Flexibility
- Communication
- Problem-solving
- Eye for detail
- Teamwork
- Well organized
- Schedule Coordination
- Multi-tasking
Education and Experience
- Bachelor's Degree: Preferred in construction management, engineering, business administration, or related field.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer
Skills
- Proficiency in standard Microsoft software
Benefits
- Company car
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Opportunity for advancement