Warranty Claims Analyst (In Person)

Responsibilities

• Analyze and process warranty claims.
• Develop a clear understanding of warranty processes involving DFL, suppliers, and OEMs.
• Assess repair documentation from maintenance personnel for potential warranty claims.
• Manage and oversee Warranty Operations to ensure timely and accurate processing of all claims.
• Maintain accurate records of submitted, returned, rejected, and/or paid claims.
• Provide accurate, timely, and professional communications among all staff, suppliers, and OEMs.
• Collaborate with the Fleet Warranty Manager on maximizing efficiency and financial recovery for DFL’s Warranty Program.
• Identify and implement opportunities to improve processes.

Qualifications

• Possess a High School Diploma or equivalent.
• At least 1 year experience working in automotive or transportation industry.
• At least 1 year experience as a Warranty Claims Representative or Analyst.
• Proficient in Microsoft Office suite (including Excel, Word and Outlook).
• Possess good written and oral communication skills.
• Ability to work independently.

Benefits

• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days.