Warranty Administrator / Automotive Administration - Elkton CDJR

Key Responsibilities

• Submit and process manufacturer warranty claims accurately and promptly
• Review repair orders to ensure compliance with manufacturer requirements
• Track warranty receivables and reconcile warranty payments
• Follow up on rejected or pending claims and resubmit as needed
• Maintain organized and accurate warranty records and documentation
• Communicate with service advisors, technicians, and manufacturers
• Aid in customer inquiries and support the service department as needed
• Help ensure warranty processes meet dealership and manufacturer standards

Qualifications

• Automotive dealership experience preferred
• Warranty administration / claims experience strongly preferred
• Strong computer, data entry, and organizational skills
• Excellent attention to detail and accuracy
• Ability to multitask and prioritize in a fast-paced environment
• Strong communication and customer service skills
• High School Diploma or GED required

Address: 1147 E. Pulaski Hwy. Elkton MD, 21521
Contact 302-648-JOBS (5627) with any questions

What We Offer:

• Competitive Compensation
• Medical, Dental, Vision & Life Insurance
• Short- and Long-Term Disability Plans
• 401(k) Plan with Employer Match
• Paid Vacation, Holidays, and Personal Days
• Employee Purchase and Service Discounts
• Ongoing Training and Career Advancement Opportunities

At Hertrich Family of Dealerships, we value integrity, teamwork, and professional growth. We provide a supportive environment where motivated employees can build rewarding, long-term careers.

We are an equal opportunity, drug-free employer.