Automotive Warranty Administrator

Responsibilities

• Processes warranty claims on a timely basis for each franchise or distributor.
• Processes all warranty paperwork to ensure accurate and complete documentation.
• Verifies the criteria required by the factory or distributor.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Resubmits all rejected claims promptly or receives authorization to write them off.
• Follows up on payment of outstanding claims.
• Tracks warranty parts by tagging with the repair order number, the date of replacement, and the date on which the part may be disposed of.
• Arranges for parts to be shipped to the factory, distributor, or scrapped.
• Fills and maintains all service records as required by the warrantor.
• Keeps informed of all factory recalls and bulletins.

Requirements

• At least 2 years of experience with warranty work preferred.
• Automotive Dealership experience is preferred.
• Technical knowledge of vehicle service to verify proper documentation of repairs for warranty coverage and payment.
• Strong customer service skills are a must.
• Must have computer proficiency.
• Must have a valid driver's license.

Benefits

• Health, Vision, and Dental Insurance.
• Paid Maternity & Paternity after one year of employment.
• Start earning PTO on your 1st day of employment.
• Paid Training.
• Career Advancement.
• 401(K) and profit sharing.

About the Role

Sheehy Auto Stores is currently seeking an experienced Warranty Administrator. The Warranty Administrator is responsible for preparing, recording, and submitting warranty claims to the factory and/or distributor. This includes reconciling warranty claims and submitting them to the appropriate party.

Qualifications

Sheehy Auto Stores prides itself on finding the best team members, both experienced and new to the industry, who have that desire to achieve. If this sounds like you, we want YOU to be part of our team!