Warranty Administrator

Essential Functions & Responsibilities

• Process warranty claims on a timely basis for each franchise or distributor.
• Process all warranty paperwork to ensure proper documentation.
• Verify criteria required by factory or distributor.
• Track warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.
• Arrange for parts to be shipped to the factory or distributor or be scrapped.
• File and maintain all service records as required by the warrantor.
• Keep informed of all factory recalls and bulletins.

Education And/or Required Experience

• A high school diploma, GED, or equivalent required.
• 1+ years of experience working in dealerships or with OEMs required.
• Prior experience managing warranty claims from start to finish a must.
• Ability to operate and understand various PC based programs and invoicing.

Compensation & Benefits

• Compensation: $50,000-$65,000 annually.
• Benefits: Medical Insurance, Vision Insurance, Dental Insurance, Life and AD&D Insurance, Disability Insurance, Flexible Spending Account (FSA), 401(k) with company match, Paid Time Off (PTO), Paid Sick Time, Paid Holidays.
• Additional voluntary benefits: Employee Assistance Program (EAP), Accident Coverage, Critical Illness, Cancer Insurance, Pet Insurance, Identity Theft Insurance.