Jobs · OTHR · Washington

Warranty Administrator

Toyota Lift Northwest · Kent, WA · 1 mo ago
OTHR$25–$30/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description at start: "Toyota Lift NW is a team...". That's about the company, maybe "About the role"? Actually "Your Job" section. We'll create sections: About the role (maybe summarizing company culture). Responsibilities (list). Required Skills/Qualifications (list). Physical Requirements/Working Conditions (maybe as a section? Not required but we can include if content). Pay (we have pay range). Schedule (shift). Benefits (mention competitive wages and industry leading benefits package). We must only include sections when posting has real specific content. We have pay range specific: $25.00 - $30.00 hourly. Benefits: "competitive wages and industry leading benefits package". That's vague but still mentions benefits package. Could include Benefits section with that sentence. Schedule: "Shift: Mon to Fri - 8:30 am to 5:00 pm". That's specific. So include Schedule. We must not repeat job title as heading. Use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must remove boilerplate: EEO, equal opportunity, etc. Also remove navigation, cookie, legal, etc. Also remove duplicated lines. Also remove application instructions (none). Also remove "Complete employment application, submit to a background investigation..." that's part of hiring process but maybe considered boilerplate? It's not EEO but it's part of process. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The background check and drug screening might be considered part of application instructions? It's a requirement for employment. Might be considered part of qualifications? It's a condition. Could keep as part of Required Skills/Qualifications? It's more like a pre-employment requirement. Might be okay to keep as a bullet under Required Skills/Qualifications? But it's not a skill. Might be better to include under a separate section like "Pre-employment Requirements". However we only create sections when there is real specific content. Could create a section "Requirements" maybe includes education, experience, etc. The posting already has "Required Skills /Qualifications". We'll treat that as a section. We need to preserve all substantive information. So we need to include the physical requirements, working conditions. Could be a section "Physical Requirements". Or we could include under Responsibilities? Better separate. We must not create sections with filler like "commensurate with experience". We have specific pay range, schedule, benefits mention. Let's extract content: Company culture paragraph: "Toyota Lift NW is a team of engaged dedicated employees who are the best of the best. We hold ourselves to the highest standards in everything we do. We don’t stop at “doing just enough” and pursue complete Customer Euphoria. We conduct business in the highest ethical manner and will not know ‘Status Quo.' We build and maintain the best relationships with our co-workers, leaders, and customers. Being a part of the Toyota Lift NW family means your support and dedication is relentless, abiding by an uncompromising code of integrity and transparency, and you take full responsibility for your actions as an individual. You’re committed to Toyota’s 5S model: Seiri (Sort – separate essential from non-essential), Seiton (Straighten or simplify – a place for everything and everything in its place), Seiso (Shine or sweep – keep things clean and in good working order), Seiketsu (Standardize – set the 5s standard and sustain), Shitsuke (Self Discipline – advance the 5s standard). Never ceasing pursuit of being both an Employer and Business Partner of choice!" That's substantive; could be under "About the role" or "About the company". We'll use

    About the role

    and put that paragraph in

    . Next: "Your Job The Warranty Admin./Fleet Coordinator will determine the scope of repair or maintenance work needed to be done, prioritize work orders and communicate the information to technicians." That's a description of role; could be part of About the role or separate. We'll incorporate into About the role paragraph maybe after company culture. Or we could have a separate section "Position Summary". But we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put the job description under About the role. Next: "Your Responsibilities Job requirements may include the following where applicable:" then list bullet-like sentences separated by periods. We need to extract each duty as list items. List: - Process Warranty claims for all TLNW brands - Track, process and update all Fleet Customers through the TMH Portal - Generate, track, and follow-up on warranty quotes according to technician’s service recommendations - Process and invoicing of customers generated work orders on a daily basis. - Provide excellent customer service by fielding customer inquiries both on phone and in person - Assist in resolving all customer complaints/issues; escalate to District Service Manager if needed - Act as a backup to dispatcher - All other work duties as requested We'll make

    • for each. Next: "Required Skills /Qualifications High school degree or equivalent (Required)Basic mechanical aptitudeSelf-motivated, detail oriented and organized with ability to shift priorities in a changing environment. (required)Ability to communicate clearly and effectively with employees, vendors and customers. (required)Prior experience in customer service, and material handling/industrial equipment environment. (preferred)Ability to operate reach-truck, stock-picker, pallet jack, & pass forklift certificationAbility to interact effectively with others; be a team player. Maintain a good attendance record Practice 5s process" We need to split into list items. Also note "Physical Requirements/Working Conditions" later. We'll treat Required Skills/Qualifications as a list. Items: - High school degree or equivalent (Required) - Basic mechanical aptitude - Self-motivated, detail oriented and organized with ability to shift priorities in a changing environment. (required) - Ability to communicate clearly and effectively with employees, vendors and customers. (required) - Prior experience in customer service, and material handling/industrial equipment environment. (preferred) - Ability to operate reach-truck, stock-picker, pallet jack, & pass forklift certification - Ability to interact effectively with others; be a team player. - Maintain a good attendance record - Practice 5s process Next: "Physical Requirements/Working Conditions The physical demands described here are representative of those that must be met by the Service Administrator/Biller 2 to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. May require sitting for long periods of time working in front of the computer, physically lifting and moving up to 50lbs. (on occasion), walk on concrete floors with the ability to use full range body motion for climbing, pushing, lifting, and reaching." We could make a section "Physical Requirements". Not in allowed headings list but we could still use

      Physical Requirements

      ? The instruction says use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive? It says "use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should not create a Physical Requirements heading unless we map it to one of those. Could we put physical requirements under "Requirements"? That heading is allowed. So we can have a section

      Requirements

      and include both skills/qualifications and physical requirements? But they said "Use
      • for any list of duties/requirements/benefits". So we can have a Requirements section with lists for skills and physical demands. But we also have a separate "Qualifications" heading allowed. Might be redundant. We could combine skills and qualifications under "Qualifications". However the posting has "Required Skills /Qualifications". We'll make a section

        Qualifications

        and list those items. Then physical requirements could be under a separate section maybe "Physical Requirements" but not allowed. Could we put physical requirements under "Requirements"? That is allowed. So we could have a section

        Requirements

        with two sublists: Skills/Qualifications and Physical Requirements. But we need to follow instruction: use
        • for any list of duties/requirements/benefits. So we can have multiple lists under same section. Alternatively, we could create a section "Requirements" for skills/qualifications and another section "Physical Requirements" but not in examples; risk being considered not allowed. Safer to stick to the given headings. Thus we will have sections: - About the role (company culture + job description) - Responsibilities (list) - Qualifications (list of skills/qualifications) - Pay (pay range) - Schedule (shift) - Benefits (benefits package) We might also include a short paragraph for metadata like location, reports to, etc. Could fold into About the role as a short

          . The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

          or drop it." So we can include location, reports to, position class, etc in a short paragraph under About the role or maybe a separate

          without heading. But we need to output only HTML fragment; we can include a

          for metadata. Let's extract metadata: - Reports to: Service Administration Manager - Position Class: Non-Exempt/Hourly - Position Location: Kent, Washington We can put that in a

          after About the role. Now ensure we don't include boilerplate: EEO statements, etc. Remove them. Now craft HTML. Structure:

          About the role

          Toyota Lift NW is a team of engaged dedicated employees who are the best of the best. We hold ourselves to the highest standards in everything we do. We don’t stop at “doing just enough” and pursue complete Customer Euphoria. We conduct business in the highest ethical manner and will not know ‘Status Quo.' We build and maintain the best relationships with our co-workers, leaders, and customers. Being a part of the Toyota Lift NW family means your support and dedication is relentless, abiding by an uncompromising code of integrity and transparency, and you take full responsibility for your actions as an individual. You’re committed to Toyota’s 5S model: Seiri (Sort – separate essential from non-essential), Seiton (Straighten or simplify – a place for everything and everything in its place), Seiso (Shine or sweep – keep things clean and in good working order), Seiketsu (Standardize – set the 5s standard and sustain), Shitsuke (Self Discipline – advance the 5s standard). Never ceasing pursuit of being both an Employer and Business Partner of choice! The Warranty Admin./Fleet Coordinator will determine the scope of repair or maintenance work needed to be done, prioritize work orders and communicate the information to technicians.

          Reports to: Service Administration Manager • Position Class: Non-Exempt/Hourly • Position Location: Kent, Washington

          Then Responsibilities:

          Responsibilities

          • Process Warranty claims for all TLNW brands
          • Track, process and update all Fleet Customers through the TMH Portal
          • Generate, track, and follow-up on warranty quotes according to technician’s service recommendations
          • Process and invoicing of customers generated work orders on a daily basis.
          • Prov

Similar jobs

Warranty Administrator

Rush Enterprises, IncIrving, TX· 3 mo ago
Accounting$50k/yrapply on careers-rushenterprises.icims.com