Warranty Administrator

About the role

Gossett Motor Cars, one of the largest privately owned automotive dealer groups in West Tennessee, is seeking an experienced Warranty Administrator. The role provides tools to succeed, incentives, and further job opportunities. A “can‑do” attitude is required to achieve targeted goals.

The Warranty Administrator is responsible for communicating with manufacturers, securing replacement parts and repairs for defective merchandise, handling shipment of defective parts, arranging delivery of replacements or receipt of credit, maintaining accounting of transactions, and processing all warranty requests in compliance with company standards and legal requirements.

Responsibilities

• Book warranty repair orders.
• Submit manufacturer warranty claims and follow up.
• Submit service contract claims and follow up.
• Maintain receivables schedules.
• File paperwork.
• Work closely with technicians, service writers, and supervisors.

Qualifications

• Warranty experience (required).
• Ability to work in a high‑pace, high‑volume environment.
• Detail‑oriented.
• Team player.
• Proficiency with Microsoft Office.
• General accounting knowledge preferred.
• Strong organizational skills to keep warranty paperwork and documentation orderly.
• Strong written and verbal communication skills to ensure timely, efficient claim completion.

Benefits

• Unsurpassed professional training.
• Team‑oriented environment.
• Advancement opportunities.
• Paid training.
• Paid vacation.
• 401(k) with company match.
• Medical, dental, and vision insurance.
• Life and disability coverage.
• Employee car purchase program.
• Wellness program.