Warranty Administrator

Location: Cerritos, CA| Job Type: Full Time |Pay: $27/hr+ | Schedule: Monday - Friday 7:00 a.m. - 4:00 p.m. The Warranty Administrator is responsible for processing, submitting, and tracking manufacturer warranty claims to ensure timely reimbursement from Ford Motor Company. This role works closely with the service department to ensure all warranty repairs meet manufacturer guidelines and compliance standards. What You'll Do Review repair orders to verify warranty coverage and eligibilityEnsure all documentation meets Ford warranty policies and proceduresMonitor claim status and follow up on outstanding or rejected claimsResolve claim discrepancies and resubmit as neededCommunicate with service advisors and technicians to gather required informationMaintain organized records of all warranty submissions and approvalsStay up to date with Ford warranty bulletins, recalls, and policy changesAssist with warranty audits and ensure compliance with dealership and manufacturer standardsReconcile warranty receivables and report on claim activity What You'll Need Knowledge of Ford warranty policies and proceduresExperience handling audits and compliance reviewsStrong communication and problem-solving skillsAbility to prioritize multiple tasks and meet deadlines Benefits & Employee Perks Medical, Dental, Vision, and Complimentary Life Insurance 401k Matching and FSA Tuition Reimbursement Paid Time Off (accrues) Supplemental Insurance (Hospital, Accident, Critical Illness) Discounts on Vehicles, Services, and Parts