Warranty Administrator
About the role
Welcome to Allegiance Trucks, where our dedication to service fuels every mile. Since our founding in March 2019, we've been on an unstoppable path of growth, acquiring 17 dealership groups and expanding to over 40 locations across ten states. Our team is as dynamic as it is diverse, united by a shared commitment to prioritize our customers, uplift one another, and foster a workplace where everyone thrives. As a leading truck dealership group, we're proud to represent top-tier brands like International, Hino, Isuzu, and Ford, providing exceptional support to the Northeast's essential trucking community. At Allegiance Trucks, we're not just moving forward - we're driving the future of trucking. The Warranty Administrator will prepare, record and submit warranty claims to the factory and/or distributor and reconciling accordingly.
Responsibilities
- Process warranty claims for each dealership within the region
- Work with Parts and Service teams to verify information and seek out missing information on warranty to submit claim
- Create warranty claims from work orders
- Maintain knowledge and understanding of SRT times and OEM products
- Track warranty parts through final claim resolution
- Travel is required for training and/or to assist at other locations
Qualifications
- High school diploma or GED
- Warranty or Service experience in a heavy-duty truck dealership
- Strong attention to detail
- Strong verbal and written communication skills
- Strong typing skills, and ability to learn new programs
- Mechanical knowledge and understanding of terminology
Benefits
- Competitive starting pay
- Excellent health benefits including; Medical, Dental and Vision plans, a complimentary life insurance policy, and several other voluntary coverage options to choose from
- Generous Paid Time Off policy, including vacation, sick time and floating holidays
- 401(k) with Company match
- Support and encouragement for your continued advancement with additional training