Warehouse Training Instructor (Automated Warehouse)

About the role

The Warehouse Training Instructor will be responsible for establishing, executing, and evaluating the effectiveness of the warehouse new hire onboarding program. They will also develop and coach the creation and completion of training materials and job training plans, coordinate and support the shop floor training process for warehouse employees, and participate in the creation of multimedia training content.

Responsibilities

• Establish, execute, & evaluate effectiveness of the warehouse new hire onboarding program
• Formulate thorough & efficient recommendations & assist L&D with courses/modules/curriculums updates & maintenance to keep training requirements current
• Ensure documentation of training related material in QMS, to include ISOtrain recording & proper submission for filing
• Establish & drive usage of training tracking & escalation processes
• Create & use training materials & JTPs
• Participate in the creation, editing, coaching, & implementation of training program content & materials consistent with established training processes
• Absorb as a subject matter expert (SME) in application of established warehouse processes
• Lead or participate in training development workshops locally or globally
• Conduct &/or coordinate training for all warehouse departments
• Ensure 4P trainer effectiveness
• Communicate & coordinate with external vendors/service providers (e.g., Raymond Carolina Handling, Concentric, etc.) regarding training
• Follow all safety & environmental requirements in the performance of duties

Requirements

• Bachelor's Degree in relevant field required
• May consider an Associate’s degree in relevant field from an accredited university with three (3) years of experience in a regulated industry manufacturing environment required
• May consider a High School Degree/GED with five (5) years of engineering experience in a regulated industry manufacturing environment required
• Minimum of one (1) year of experience in a regulated industry manufacturing environment preferred
• Minimum of two (2) years of instruction, training development or equivalent experience preferred
• Ability to read, write & understand complicated product, equipment & OEM documentation & standard operating procedures with great attention to detail preferred
• Ability to operate & coach other employees on the operation of stand-up forklifts, sit-down forklifts, WMS/ERP system PDA scanners, warehouse automated systems, & pallet jacks preferred
• Computer literacy, experience with Microsoft Office Suite applications & highly skilled in the use of provided multimedia applications such as Articulate, HTML, Adobe CS5, etc. Preferred
• Ability to organize, coordinate, & track multiple tasks & events, work in an orderly & methodical manner preferred
• Ability to design, format, & generate intelligible, accurate & timely reports preferred
• Ability to effectively prioritize assignments & responsibilities preferred
• Ability to visually depict information & data to support & facilitate decision-making preferred

Qualifications

• Ability to read, write & understand complicated product, equipment & OEM documentation & standard operating procedures with great attention to detail preferred
• Ability to operate & coach other employees on the operation of stand-up forklifts, sit-down forklifts, WMS/ERP system PDA scanners, warehouse automated systems, & pallet jacks preferred
• Computer literacy, experience with Microsoft Office Suite applications & highly skilled in the use of provided multimedia applications such as Articulate, HTML, Adobe CS5, etc. Preferred
• Ability to organize, coordinate, & track multiple tasks & events, work in an orderly & methodical manner preferred
• Ability to design, format, & generate intelligible, accurate & timely reports preferred
• Ability to effectively prioritize assignments & responsibilities preferred
• Ability to visually depict information & data to support & facilitate decision-making preferred