Warehouse Supervisor - Nights

Compensation: $70,000

Schedule: Monday-Friday 3pm-12am

Responsibilities

• Directly oversees daily shift operations including selection, shipping, receiving, cross docking, interleaving, and trailer loading operations.
• Reviews orders, shipping, or receiving notices to determine work sequences.
• Confers with customers, supervisors, contractors, and other personnel to exchange information and resolve problems.
• Supervises daily activity of warehouse and dispatch Team Members.
• Assigns work and monitors productivity to ensure high standards of quality, accuracy, housekeeping, product damage minimization, safety, and overall efficiency.
• Plans assignments and monitors activities to ensure proper paperwork flow, consolidation of product, and locating of missing product to enhance customer satisfaction by reducing irregularities.
• Plans assignments, coordinates, and monitors operations within the warehouse and dispatch to ensure on-time deliveries, reducing irregularities and damage.
• Promotes safety in work processes and Team Member performance by supporting company and/or facility safety programs, educating Team Members, and ensuring a generally safe work environment.
• Enforces safety rules and regulations.
• Communicates policies, safety regulations, and SOPs to warehouse and dispatch Team Members; follows up to ensure compliance and consistency; takes corrective action as necessary and documents the issue and actions taken.
• Conducts start-up shift meetings.
• Ensures that the facility is maintained clean and in an orderly fashion.
• Ensures that product damage is kept to a minimum.
• Works to maintain a high level of Team Member morale and recognition.
• Responsible for the training, coaching, and feedback of warehouse and dispatch Team Members, and performs regular evaluations through factual data and subjective observations.
• Coaches and counsels Team Members regarding job performance, methods of performing job tasks, and safety.
• Resolves Team Member relations issues that arise during shift.
• Investigates operational errors to determine the cause and recommend corrective action where needed.
• In conjunction with the Operations Manager, carries out disciplinary actions as appropriate.
• Creates, manages, and supports recognition and communication programs that foster an environment of teamwork for Team Members and peers.
• Confers with management personnel to establish and maintain inventory accuracy and quality control standards.
• Coordinates shift handoff activities to obtain optimum distribution and utilization of human resources, machines, equipment, and material.
• Reviews and ensures accuracy of timesheet records and submits to Human Resources for timely processing.
• Informs Warehouse Senior Management of all operating issues and problems and makes recommendations for corrective action to ensure quality warehouse operations and customer service.
• Prepares, compiles, and submits reports on work activities, operations, and work-related accidents.
• Drives vehicles or operates machines or equipment to complete work assignments or to assist workers.
• Performs all duties in conformance to appropriate safety and security standards.
• Performs all other duties as assigned or needed.

Requirements

• High School Graduate or General Education Degree (GED); Bachelor’s degree preferred.
• One to two years of previous work experience in a fast-paced warehouse environment.
• Basic personal computer skills including electronic mail, word processing, spreadsheet, graphics, etc.
• Strong working knowledge of MS Office to include Excel, Outlook, and Word.
• Ability to master internal computer systems.
• Valid State Driver’s License; Forklift Certification.

Skills

• Attendance: Ability to work required schedule and arrive at work on time; ability to work alternative schedules to accommodate the needs of the business.
• Communication: Ability to effectively communicate in writing and verbally in a courteous and professional manner with others; ability to understand and follow verbal and written instruction; ability to select and use appropriate communication methods.
• Diversity Oriented: Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Relationship Building: Ability to establish and maintain effective working relationships with customers, co-workers, and management.
• Active Listening: Ability to actively attend to, convey, and understand the comments and questions of others.
• Empathetic: Ability to appreciate and be sensitive to the feelings of others.
• Coaching and Development: Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Mathematics: Ability to perform basic math (addition, subtraction, multiplication, and division) in all units of measure using whole numbers, fractions, and decimals; ability to compute rate, ratio, and percentage.
• Language: Ability to read and interpret documents such as receivers, invoices, operating instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers, Team Members, and management.
• Accuracy: Ability to perform work accurately and thoroughly; looks for ways to improve and promote quality.
• Detail Oriented: Ability to pay attention to the minute details of a project or task and prioritize tasks; ability to handle multiple tasks/projects simultaneously.
• Analytical Skills: Ability to use thinking and reasoning to solve a problem; ability to understand and interpret financial information.
• Research Skills: Ability to design and conduct a systematic, objective, and critical investigation.
• Planning/Organizing: Ability to prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks; develop realistic action plans.
• Accountability: Ability to accept responsibility and account for actions.
• Adaptability: Ability to adapt to change in the workplace; manage competing demands; change approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Autonomy: Ability to work independently with minimal supervision.
• Reliability: Ability to be dependable and trustworthy.
• Responsibility: Ability to be held accountable or answerable for conduct.
• Leadership: Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Business Acumen: Ability to grasp and understand business concepts and issues.
• Decision Making: Ability to make critical decisions while following company procedures.
• Strategic Planning: Ability to develop a vision for the future and create a culture in which long-range goals can be achieved.
• Self-Motivated: Ability to be internally inspired to perform a task to the best of one’s ability using drive or initiative.
• Safety Awareness: Ability to identify and correct conditions that affect Team Member safety.