Warehouse Supervisor

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress.

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Pay

Annual Salary: $70,304 - $90,000 + Annual Performance Bonus

Responsibilities

• Establish warehousing strategic objectives and operational regulations aligned with corporate strategy. Design and optimize Standard Operating Procedures (SOP) for warehouse operations to drive standardization, ensuring efficient and orderly processes that support organizational growth requirements.
• Oversee coordination of overseas warehouse operations, single-piece distribution, and reverse logistics. Manage end-to-end processes including inbound/outbound logistics, inventory audits, and order fulfillment. Analyze operational metrics to continuously refine workflows, boosting both storage efficiency and order processing capabilities.
• Lead organizational development including team building, talent cultivation, and structural optimization. Develop localized staffing strategies to mitigate employment risks while enhancing team performance and regulatory compliance, ensuring stable warehouse operations.
• Develop networks of local warehousing and logistics service providers. Enhance storage and distribution systems by coordinating multi-party resources to deliver superior localized services. Drive customer satisfaction and competitive advantage through standardized and regionally-adapted warehousing solutions.

Requirements

• 3+ years experience in a warehouse, distribution, or 3PL environment
• At least 1 year in a lead or supervisory role
• Strong knowledge of warehouse operations and safety procedures
• Familiarity with WMS or inventory systems preferred
• Bilingual in Mandarin Preferred

About You

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.