Warehouse Supervisor

About the role

The Warehouse Supervisor plays a critical role in supporting Cencora's distribution services through AmerisourceBergen. They are responsible for hiring, terminating, directing, and monitoring the performance of warehouse associates. Key responsibilities include overseeing various warehouse functions such as receiving, shipping, returns, picking, packing, checking, stocking, order filling, returns, and managing the cage/vault area. The role also involves ensuring compliance with safety guidelines and DEA regulations.

Responsibilities

• Hiring, terminating, and directing the performance of warehouse associates
• Overseeing the workflow, motivating, training, and monitoring the performance of warehouse associates
• Motivating, training, and monitoring the performance of warehouse associates
• Maintaining all records of the delivery process such as time, date, quantity, source, and destination of materials shipped
• Maintaining the quality of the packing, protecting breakable items to ensure merchandise received by customers arrives in a satisfactory manner
• Maintaining detailed records documenting incoming and outgoing controlled substances into the cage/vault area
• Tracking attendance, monitoring performance, and managing overtime for associates in their area of responsibility
• Ensuring compliance with safety guidelines and DEA regulations
• Coaching employees to support their development in the role
• Overseeing the receipt of merchandise, ensuring only products intended for the Distribution Center are accepted by the receiving clerks
• Counting, weighing, and identifying items being shipped; checking materials against invoices, bills of lading, customer orders, and similar documents
• Filling orders, double-checking, and shipping controlled substances with the assistance of cage/vault clerks or order fillers
• Maintaining records documenting the order-filling process such as quantity, size, strength, and NDC numbers
• Ensuring the maintenance of records documenting the delivery process such as time, date, quantity, source, and destination of materials shipped
• Maintaining manifests of routes and departures to ensure customers receive their merchandise in a timely manner
• Interacting with customers to resolve delivery or order filling issues
• Supporting compliance with all appropriate policies, procedures, safety rules, and DEA regulations

Requirements

• Broad training in fields such as business administration, accountancy, sales, marketing, computer sciences, or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education
• Minimum of two (2) years directly related and progressively responsible experience

Qualifications

• Ability to communicate effectively as a leader, both orally and in writing
• Good decision-making skills
• Basic mathematical skills
• Good analytical skills
• Good leadership/coaching skills
• Good interpersonal skills
• Working knowledge of warehouse operations
• Strong organizational skills; attention to detail
• Knowledge of computers to operate effectively with Outlook, PowerPoint, Word, and Excel
• Ability to establish and maintain positive working relationships with distribution center associates; foster teamwork
• Proficiency to operate a reach truck (may be required)
• Willingness to work extended hours, take part in weekend on-call rotation, as needed, to meet productivity goals and provide emergency service to customers
• Willingness to participate in physical inventory if scheduled

Skills and Knowledge

• Effective communication as a leader, both orally and in writing
• Good decision-making skills
• Basic mathematical skills
• Good analytical skills
• Good leadership/coaching skills
• Good interpersonal skills
• Working knowledge of warehouse operations
• Strong organizational skills; attention to detail
• Knowledge of computers to operate effectively with Outlook, PowerPoint, Word, and Excel
• Ability to establish and maintain positive working relationships with distribution center associates; foster teamwork
• May require proficiency to operate a reach truck
• Willingness to work extended hours, take part in weekend on-call rotation, as needed, to meet productivity goals and provide emergency service to customers
• Willingness to participate in physical inventory if scheduled

Benefits

Cencora provides a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. These include support for working families, such as backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. Additionally, the company offers a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and more. For details, visit https://www.virtualfairhub.com/cencora.

Pay

$18.00 - $20.00 per hour based on experience

Schedule

Days, Monday-Friday 4:30am until complete