WAREHOUSE SUPERVISOR

About the role

Provide leadership by efficiently coordinating and executing workflow throughout the warehouse, while prioritizing safety, sanitation, cost control, productivity, accuracy, teamwork, and customer satisfaction in alignment with facility goals.

Serve as a visible leader within the Cold Crew, fostering positive relationships with staff and upholding company culture.

Serve as a liaison between warehouse staff and other departments to ensure smooth and efficient workflow.

Coordinate with shipping and receiving departments to manage truck docks, call trailers in and out, and direct the flow of pallets in and out of storage areas.

Oversee and conduct performance reviews of team members, ensuring clear and constructive feedback.

Oversee, direct, and ensure adherence to good warehousing practices, food safety standards, customer SOPs, and inventory accuracy, while maintaining an inspection-ready facility.

Act as the escalation point for various matters, resolving issues as needed.

Occasionally perform Warehouse Associate and Lead duties as necessary based on business demands.

Responsibilities

• Lead and execute workflow in the warehouse, prioritizing safety, sanitation, cost control, productivity, accuracy, teamwork, and customer satisfaction.
• Foster positive relationships with staff and uphold company culture.
• Advise and participate in employment-related decisions including hiring, promoting, and terminations.
• Supervise, manage, and respond to incidents, injuries, and near-misses by conducting follow-up investigations and logging reports into the safety tracking system.
• Participate in the corrective action process and address interpersonal issues for team members as they arise.
• Supervise and continuously improve labor efficiency through coaching, feedback, and training initiatives.
• Approve timecards, assist with scheduling, and manage time-off requests.
• Oversee and conduct performance reviews of team members, ensuring clear and constructive feedback.
• Oversee, direct, and ensure adherence to good warehousing practices, food safety standards, customer SOPs, and inventory accuracy, while maintaining an inspection-ready facility.
• Act as a liaison between warehouse staff and other departments to ensure smooth and efficient workflow.
• Coordinate with shipping and receiving departments to manage truck docks, call trailers in and out, and direct the flow of pallets in and out of storage areas.
• Perform tasks within the Warehouse Management System (WMS), that track and maintain management decisions including assigning doors, directing tasks, managing inventory, and addressing exceptions.
• Manage and troubleshoot issues within the warehouse, collaborating with co-workers to resolve challenges efficiently.
• Occasionally perform Warehouse Associate and Lead duties as necessary based on business demands.

Requirements

• Bend and lift up to 50 lbs. regularly.
• Lift up to 70 lbs. occasionally, with assistance.
• Work in a temperature range from +50°F to -30°F with moderate noise levels.
• Stand and walk for extended periods.
• Use hands to handle objects, tools, or controls.
• Attention to detail.
• Effective communication, vision, and hearing are essential for safety and productivity.
• Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
• May require physical effort associated with using the computer to access information.

Qualifications

• High school diploma, achieved a GED, or earned the equivalent.
• 2+ years of College or a minimum of 2-3 years Team Lead/Supervisor experience.
• Warehouse Supervision and operations, preferably in a food or temperature-controlled environment.
• Radio frequency and other warehouse computer applications including MS Office Suite.
• Detail and customer service oriented.
• Planning, organizing, professional written and oral communication, problem solving, decision making, excellent mathematical skills.
• Must be able to consistently lead and influence others to take positive action.
• Handle multiple high priority tasks in a fast-paced team environment and requires the ability to work well independently with minimal supervision.

Skills

• Bend and lift up to 50 lbs. regularly.
• Lift up to 70 lbs. occasionally, with assistance.
• Work in a temperature range from +50°F to -30°F with moderate noise levels.
• Stand and walk for extended periods.
• Use hands to handle objects, tools, or controls.
• Attention to detail.
• Effective communication, vision, and hearing are essential for safety and productivity.
• Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
• May require physical effort associated with using the computer to access information.

Benefits

• Medical, Dental, Vision, Prescription, Legal Insurance, Pet Discount, Critical Illness, Accident Insurance, Hospital Indemnity, Long Term Care + Permanent Life Insurance, Identity Theft Protection, Short Term Disability Insurance, Long Term Disability Insurance, Additional disability benefit, Basic Life Insurance, Accidental Death and Dismemberment Insurance, Voluntary Life Insurance, Voluntary Spouse Life Insurance, Voluntary Child Life Insurance, Loan Solution, Health Flexible Spending Account, Dependent Flexible Spending Account, Commuter accounts, Telemedicine, Virtual Primary Care, Prescription Specialty Copay Assistance Program, Weight Management Program, Chronic Condition Management, Care Navigator Program, 24/7 Nurse Line, Expert Medical Opinion, Precious Additions Maternity Program, Health Advocacy, Employee Assistance Program, Digital Cognitive Behavioral Therapy, Digital Physical Therapy, Behavioral and Mental Health Platforms, Auto and home discount program, Secure Travel Protection, Discount Programs, 401(k) plan, Education Assistance, Paid Time Off, MARC performance incentives, Perfect attendance, Referral program

Pay

Details TBD

Schedule

Details TBD