Warehouse Supervisor

Site Address: 108 S 18th Street, Estherville, IA 51334

Division: PDU Cables EPCO All Divisions

Reports to: VP of Operations Manager

Exempt / Non-Exempt: Hourly Non-Exempt

About the Role

The Warehouse Supervisor is responsible for directing the shipping process to ensure that all customer orders are pulled, packed, and shipped according to the customer's required shipping date. Additional responsibilities include overseeing the daily cycle counting of the company's entire inventory, managing related cycle counting processes, and supervising PDU Material Handlers, Receiving Clerks, Inventory Clerks, and the Shipping Lead. This position also requires supervising staffing levels and collaborating with HR and their manager to conduct interviews, hire, promote, review, and discipline employees.

Responsibilities

• Supervise the following positions and their related job functions: Shipping Lead, Material Handlers, Receiving Clerks, Inventory Clerks, Warehouse Clerks, and other positions as assigned or developed within the department.
• Monitor the daily activities of employees and ensure the workload for each area is covered. Reallocate duties as needed.
• Oversee all processes, policies, and procedures within the department for compliance.
• Oversee all product quality aspects related to inventory, storage, packing, handling, and shipping.
• Oversee freight company pricing and contracts.
• Ensure freight carriers meet or exceed delivery and customer service expectations.
• Run reports from the company ERP system (Daily Cycle Count Report).
• Perform cycle counts and compare the data to the system reports. Reconcile discrepancies/inaccuracies. Verify adjustments with the Materials Manager.
• Post results of the cycle count in the ERP.
• Perform backup in the department when staff members are absent or as needed.
• Supervisory duties include:
  • Approving employee time off using the company's ADP HRIS system.
  • Overseeing employee schedules for department coverage.
  • Completing employee performance reviews.
  • Enforcing company policies, procedures, and standards.
  • Working with HR to hire employees.
  • Collaborating with Human Resources to develop staff, conduct performance reviews, implement improvement plans, and support underperforming employees.
• Train new and current employees on position duties, standard operating procedures, systems, and company policies.
• Coordinate with the team to resolve system or procedural issues.
• Maintain overall appearance, cleanliness, and order of assigned warehouse and department areas.
• Backup Shipping Lead as needed.
• Perform other tasks and duties as assigned.

Requirements

• Working knowledge of ERP systems and ability to learn the company's computer systems.
• Previous experience supervising employees positively and effectively.
• Knowledge of standard inventory management practices.
• Ability to effectively use basic computer software systems, including Microsoft Excel, Outlook, and Word.
• Effective communication skills, both verbal and written, with staff and management.
• Ability to safely and effectively operate industrial equipment, including a forklift and pallet jack.
• Ability to assess situations, draw valid conclusions, and make sound recommendations and decisions.
• 2-5 years of experience working as a cycle counter or similar position.
• 2-5 years of experience supervising employees in a warehouse or similar environment.
• Minimum of 36 months forklift driving experience.
• Certified to drive a forklift and certified to train other employees on forklift operation according to required safety standards.

Physical Requirements

• Ability to lift, push, pull, and carry up to 75 lbs on an inconsistent basis.
• Regularly required to sit or stand, reach, lift, push, pull, and move about the facility.
• Ability to safely and effectively operate industrial equipment, including a forklift and pallet jack.

Work Environment

Work will be performed in a warehouse/plant-type environment where temperatures may fluctuate. Responsibilities may require duties outside the warehouse, but exposure to severe weather and extreme conditions will be minimal. Must be able to work in a team environment and perform duties that may require more than one employee's participation. Will also be required to work well independently and with minimal supervision.

Pay

$28.00 to $34.00 hourly

Schedule

Shift: 7:00 am - 4:00 pm. Overtime will be required as needed.