Warehouse Supervisor - 2nd Shift

Responsibilities

• Responsible for overall Warehouse operation and leadership of hourly labor.
• Assign/Allocate labor to process workload.
• Create work plans for the entire team (3 shifts) on truckloads and LTLs in alignment with work demand.
• Maintain warehouse productivity, accuracy, and on-time shipping; take corrective action when necessary.
• Cook with carriers to ensure efficient and timely outbound flow.
• Ensure shipping documentation is completed on a timely basis.
• Oversee proper labeling, packaging, and documentation to ensure compliance with customer and regulatory requirements.
• Establish and maintain quality standards.
• Support annual physical inventory.
• Ensure adequate equipment and facility maintenance.
• Ensure safety rules are known and followed by the team.
• Maintain compliance with OSHA standards, company policies, and all applicable regulations.
• Oversee four different departments (TL, LTL, FP, and Wood Area).
• Oversee driver performance and request coverage on weekends as needed.
• Conduct effective team member training as necessary.
• Manage employee performance by providing coaching, feedback, and support for development.
• Manage employees’ timecards and approve their time off.
• Assist the team with supervisor training and retraining as needed.
• Conduct effective daily meetings to ensure smooth transition from shift to shift.
• Attend meetings as required by corporate or internal leadership.
• Act as liaison between Shipping and Sales for handling fulfillment issues.
• Assist and cover the Operations Manager during absences to maintain operational continuity.
• Develop and maintain Standard Operating Procedures (SOPs) for shipping and warehouse activities.
• Track and report on Key Performance Indicators (KPIs) related to shipping productivity.
• Absorb and assist in documentation of procedures and associated training of staff.
• Prepare documents and information for the EDGE meeting.
• Implement continuous improvement initiatives to optimize warehouse operations.
• Investigate and resolve operational issues, customer complaints, or discrepancies in a timely manner.
• Ensure effective use of warehouse space and organization of materials for efficiency and safety.
• The employee must communicate clearly and ensure that all processes are thoroughly understood by team members.
• Maintain records: Document shipments, inventory movements, and employee performance.
• Share performance metrics, safety incidents, and operational updates with management.
• Identify, analyze, and record security breaches and communicate with relevant stakeholders.
• Identify, report and process defective materials.
• Run various Key performance metrics reports.
• Leading, training, and motivating warehouse staff, providing feedback, and ensuring adherence to procedures.
• Identifying areas for improvement in warehouse layout, processes, and workflow.
• Ability to prioritize tasks, manage time effectively, and maintain accurate records.
• Manage employees’ timecards including vacation, PTO.

Qualifications

• 100% Bilingual (English-Spanish)
• 3-5+ years of warehouse or distribution experience
• 2 years of leadership experience (prior Team Leader, Supervisor)
• A proven track record of continuous improvement
• A solid understanding of shipping, receiving, and warehousing processes is required.
• Familiarity with the ERP (Visibility) system and proficiency in using personal computers are essential.
• The ability to set and work towards achieving goals is important.
• Strong team building, communication, problem-solving, and decision-making skills are necessary.