Warehouse Specialist

Responsibilities

• Print the RCCR report from DSDA daily to ensure the core returns done the previous day (from front/back counter) are accounted for in the dirty core storage area
• Investigate any cores in core storage areas that are not on your RDCI report – ie brought from drivers/OPS
• Credit cores that have not been credited based on proper core criteria
• Create RDCI and export report and record cores being returned
• Create VRTN in the CDK system (core return process)
• Consolidate, skid & ship cores daily (Except Thursday) to Woodbridge location
• Achieve & maintain dirty core percentage of 2.5%
• Manage core count monthly to reconcile physical core bank to RDCI
• Print the Warranty report every Monday, remove parts from warranty shed & tag with appropriate paperwork
• Create RPA in Paragon
• Consolidate and skid warranty parts and ship to Woodbridge every Tuesday
• Manage warranty returns weekly – core & non-core and review every week the list of warranty parts that can be scrapped (non-core) & warranty parts with cores that can be shipped back with regular cores (follow regular core process)
• Maintain an organized and clean warranty parts inventory
• Ensure that all warranty parts in internal warranty area are tagged and stored in external warranty shed weekly
• Invest any chargebacks or missing warranty parts
• Run return report daily for returns taken the previous day
• Ensure that all returned parts are in saleable condition and located in their proper locations
• Locate any parts with NEW location if necessary
• Issue credits for returns (other than front/back counter)
• Determine timeframe of original purchase and assess for restocking fees, incorrect parts returns (from other vendors) or non-returnable parts due to damaged packing or purchased over a year ago
• Co-ordinate larger returns with OPS, drivers or customers to ensure timely processing
• Manage any customer issues/inquiries in regards to returns or credits on returns

Requirements

• A high school diploma and/or GED is required.
• Minimum 2-years’ experience in a transportation, warehouse or supply chain environment.
• Ability to walk up step-ladder while carrying parts.
• Ability to lift up to 50lbs.
• Ability to handle multiple competing priorities.
• Ability to learn new concepts.
• Ability to adhere to deadlines.