Warehouse/Parts Counterperson

About the role

Every employee is absolutely critical to Hicks Family Nissan and its success. Hicks Family Nissan, part of the Hicks Automotive Group, has been in business since 1973. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Responsibilities

• Oversee the parts sales process from start to finish.
• Receives and stock freight.
• Inventory control management.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Maintain accurate records of internal requests for parts and ensure they are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.

Qualifications

• A High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

Benefits

• Medical, Dental, & Vision Insurance
• Life Insurance
• 401(K) Plan
• Paid Training
• Paid Vacation
• Paid Holidays
• Employee Discounts on products & services
• Saturday lunches

Pay

N/A

Schedule

N/A