Warehouse Operator Specialist

Essential Duties And Responsibilities

• Physically and Systemically consolidate partially full pallets of finished product.
• Interact with AGV’s to retrieve product from the warehouse.
• Manage inventory effectively when making systemic changes to pallet count.
• Shipping/Receiving Responsibilities:
  • Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of productivity.
  • Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
  • Efficiently and accurately load orders according to the appropriate doors and trailers.
• Research discrepancies that may occur in the shipping and receiving process.
• Customer Service: Responsible for always conducting yourself in a professional manner in appearance and communications. May communicate with customers telephonically, electronically, or in person. Prepare required activity reports accurately and efficiently for site management.
• Quality Control Responsibilities:
  • Using the appropriate documentation to ensure all product and/or orders are received or shipped correctly, and accurately picked.
  • Will verify products and/or orders meet quality standards, including reporting any damages or discrepancies.
  • Will stack, package, shrink wrap, and label product(s).
• Reports inconsistencies and/or problems to the Operations Supervisor or Operations Manager. Participates in quality meetings.
• Safety, Housekeeping, and Compliance: Knowledgeable and complies with relevant ISO standards that impact this position, department, and company. Responsible for executing all safety protocols. Will accomplish all job tasks in a manner that promotes safety. Maintains a clean, neat, orderly work area, and assists in security of the warehouse. Complies with all Standard Operating Procedures, corporate and site-specific policies, safety rules, and OSHA/ MSDS Standards. Participates in safety meetings.
• Labor Management: Direct the operations of the warehouse work team to achieve prescribed objectives. Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours. Assist Supervisor in maintaining the level of employees consistent with a productive workforce. Participate in establishing work schedules. Ensure that the schedules are correctly implemented and that jobs are assigned effectively and completed properly. Assist the Operations Supervisor in ensuring that all associates handle products according to all prescribed quality procedures and guidelines.
• Responsibility and Authority: Participates in department meetings. Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality system; to identify and record any problems relating to the product, process, and quality system; to initiate, recommend, or provide solutions through designated channels. All non-conformities are to be immediately brought to the attention of the Quality Department.
• Equipment Operation: In performing assigned duties, the equipment used can include but is not limited to: sit-down, stand-up, reach truck, sweeper scrubber, scissor lift, cherry picker, Aisle Master, or pallet jack. Associates are responsible for the upkeep of equipment and reporting of equipment problems. On a daily basis, associates will inspect and perform minor maintenance on the forklift or other equipment. Associates will operate all equipment in a safe and efficient manner following prescribed work methods. Associates must maintain an active forklift certification.
• Maintenance: Perform or assist in building, grounds, and equipment maintenance as assigned.
• Other Duties: Operations Team Lead may perform other clerical and administrative tasks as guided by site management to include, but not limited to answering telephones, scheduling, appointments, greeting visitors, filing and record keeping. Willing to work evenings and weekends as needed. Work overtime as dictated by business whether mandatory or voluntary.

Qualifications

• Education and/or Experience: Must have a high school diploma or general education degree (GED). 1 year experience working in a logistics/distribution/relevant environment. Able to operate MHE.
• Certificates, Licenses, Registrations or Professional Designations: Satisfactory completion of a forklift training program.
• Skills, Knowledge, And Abilities: Computer Skills Basic computer skills RF Scanners WMS functions Language Skills English (reading, writing, verbal) Mathematical Skills Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. Other Strong attention to detail accuracy and accomplish job task in a timely manner. Ability to perform duties with minimal supervision or guidance. Ability to communicate effectively and respectfully with all levels of the organization.

Preferred Qualifications

• 2-4 years’ experience working in a warehouse/logistics/distribution environment
• 2-4 years proven forklift experience
• Current or prior MHE certification