Warehouse Operator Specialist

About the role

DSV is the world's third-largest supplier of global solutions within transport and logistics. Founded in 1976, DSV now operates in more than 80 countries, providing end-to-end supply chain solutions.

Responsibilities

• Training Responsibilities: Mentor and train new and existing associates in specific distribution activities to help achieve established customer demands. Train associates on current Standard Operating Procedures, including shipping, receiving, picking, and quality control. Assist in forklift operation and certification.
• Shipping/Receiving Responsibilities: Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments. Efficiently and accurately load orders according to the appropriate doors and trailers. Research discrepancies in the shipping and receiving process.
• Customer Service: Responsible for always conducting oneself in a professional manner in appearance and communications. May communicate with customers telephonically, electronically, or in person. Prepare required activity reports accurately and efficiently for site management.
• Quality Control Responsibilities: Ensure all product and/or orders are received or shipped correctly, and accurately picked. Verify products and/or orders meet quality standards, including reporting any damages or discrepancies. Stack, package, shrink wrap, and label product(s). Report inconsistencies and/or problems to the Operations Supervisor or Operations Manager. Participate in quality meetings.
• Safety, Housekeeping, and Compliance: Knowledgeable and complies with relevant ISO standards that impact this position, department, and company. Execute all safety protocols. Maintain a clean, neat, orderly work area, and assist in security of the warehouse. Comply with all Standard Operating Procedures, corporate and site-specific policies, safety rules, and OSHA/MSDS Standards. Participate in safety meetings.
• Labor Management: Direct the operations of the warehouse work team to achieve prescribed objectives. Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours. Assist Supervisor in maintaining the level of employees consistent with a productive workforce. Establish work schedules. Ensure that the schedules are correctly implemented and that jobs are assigned effectively and completed properly. Assist the Operations Supervisor in ensuring that all associates handle products according to all prescribed quality procedures and guidelines.
• Responsibility and Authority: Participates in department meetings. Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality system; to identify and record any problems relating to the product, process, and quality system; to initiate, recommend, or provide solutions through designated channels. All non-conformities are to be immediately brought to the attention of the Quality Department.
• Equipment Operation: Perform or assist in building, grounds, and equipment maintenance as assigned. Inspect and perform minor maintenance on forklift or other equipment. Operate all equipment in a safe and efficient manner following prescribed work methods. Maintain an active forklift certification.
• Maintenance: Perform or assist in building, grounds, and equipment maintenance as assigned.
• Other Duties: Operations Team Lead may perform other clerical and administrative tasks as guided by site management to include, but not limited to answering telephones, scheduling, appointments, greeting visitors, filing and record keeping. Work overtime as dictated by business whether mandatory or voluntary. Perform other duties as assigned.

Supervisory Responsibilities

None

Qualifications

• Education and/or Experience: Must have a high school diploma or general education degree (GED). 1 year experience working in a logistics/distribution/relevant environment. Able to operate MHE. Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.
• Certificates, Licenses, Registrations or Professional Designations: Satisfactory completion of a forklift training program.

Skills, Knowledge, and Abilities

• Computer Skills: Basic computer skills. RF Scanners. WMS functions.
• Language Skills: English (reading, writing, verbal).
• Mathematical Skills: Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
• Other: Strong attention to detail, accuracy, and accomplish job tasks in a timely manner. Ability to perform duties with minimal supervision or guidance. Ability to communicate effectively and respectfully with all levels of the organization. Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.