Warehouse Operations Supervisor- ITAD

About the role

Ingram Micro is seeking a Warehouse Operations Supervisor – ITAD to lead daily warehouse operations while driving safety, productivity, quality, and operational excellence. In this role, you'll support the testing and diagnostic evaluation of incoming technology assets for refurbishment, driving efficiency and maintaining the highest operational standards.

Responsibilities

• Supervise day-to-day warehouse operations, including receiving, shipping, inventory control, storage, material handling, and the testing and diagnostic evaluation of incoming assets for refurbishment.
• Lead, coach, and develop warehouse associates to achieve safety, quality, productivity, and service objectives.
• Plan and coordinate shipping and receiving schedules to optimize workflow, warehouse capacity, and on-time delivery.
• Maintain compliance with warehouse safety policies, OSHA regulations, and company operating procedures.
• Identify opportunities to improve warehouse processes, space utilization, labor efficiency, operational performance, and refurbishment workflows.
• Investigate and resolve operational issues while serving as the primary escalation point for warehouse associates.
• Monitor KPIs including productivity, inventory accuracy, order fulfillment, diagnostic throughput, and shipping performance, implementing corrective actions as needed.
• Partner with leadership and cross-functional teams to support business objectives and continuous improvement initiatives.
• Ensure warehouse equipment, facilities, testing stations, and work areas are maintained in a safe, clean, and organized condition.

Requirements

• High School Diploma or GED required; Associate's or Bachelor's degree in Supply Chain, Logistics, Business, Operations Management, or a related field is preferred.
• Minimum 5 years of warehouse, distribution center, logistics, supply chain, or IT asset disposition (ITAD) experience, including at least 3 years in warehouse operations and 1 year of leadership or supervisory experience.
• Experience leading warehouse teams in high-volume, fast-paced distribution, fulfillment, refurbishment, or reverse logistics environments.
• Strong knowledge of shipping, receiving, inventory management, warehouse operations, material flow processes, and quality standards.
• Experience with Warehouse Management Systems (WMS), inventory control, and Microsoft Office applications.
• Proven ability to coach, develop, and motivate frontline employees while fostering a culture of accountability and teamwork.
• Strong analytical, organizational, and problem-solving skills with the ability to prioritize multiple operational demands.
• Experience driving process improvements that increase productivity, inventory accuracy, quality, and operational efficiency.
• Excellent communication and interpersonal skills with the ability to collaborate across departments.
• Ability to make sound decisions, resolve operational challenges, and adapt in a fast-paced environment.
• Ability to travel up to 25% for training.

Qualifications

• High School Diploma or GED required.
• Minimum 5 years of warehouse, distribution center, logistics, supply chain, or IT asset disposition (ITAD) experience.
• At least 3 years in warehouse operations and 1 year of leadership or supervisory experience.
• Experience leading warehouse teams in high-volume, fast-paced environments.
• Strong knowledge of shipping, receiving, inventory management, warehouse operations, material flow processes, and quality standards.
• Experience with Warehouse Management Systems (WMS), inventory control, and Microsoft Office applications.
• Proven ability to coach, develop, and motivate frontline employees.
• Strong analytical, organizational, and problem-solving skills.
• Experience driving process improvements.
• Excellent communication and interpersonal skills.
• Ability to make sound decisions and adapt in a fast-paced environment.
• Ability to travel up to 25% for training.

Skills

• Leadership and supervisory experience.
• Warehouse operations management.
• Inventory control and management.
• Quality assurance and improvement.
• Process optimization and efficiency.
• Team development and motivation.
• Communication and collaboration.
• Problem-solving and decision-making.

Benefits

• Healthcare benefits.
• Paid time off.
• Parental leave.
• 401(k) plan and company match.
• Short-term and long-term disability coverage.
• Basic life insurance.
• Wellbeing benefits.

Pay

The typical base pay range for this role across the U.S. is USD $72,700.00 - $116,300.00 per year.

Schedule

Shift: 6:00 a.m. to 2:30 p.m.