Warehouse Operations Supervisor

Job Summary The Warehouse Operations Supervisor oversees daily operations and staffing across assigned locations. We are seeking a reliable and motivated team member to step into a role supporting daily drone operations in a fast-paced, safety-focused environment. You'll be expected to balance operational tasks with team support, maintain a strong focus on safety, and help drive a consistent, high-quality experience across the operation. Availability is required between 6 AM and 10 PM, 7 days/week (max 40 hours / week). Various shifts are available. Hours are dependent upon business needs, personal preference, and may vary between a traditional 8 hours, 5 days a week or even 12, 12, 12, 4. location: Frisco, Texas job type: Solutions salary: $33 - 35 per hour work hours: Rotating Shifts education: High School Responsibilities Partner with the second Delivery Manager to provide consistent seven-day market leadership coverageCreate and review schedules, identify coverage gaps, and coordinate staffing solutionsMonitor employee attendance, punctuality, dress code, and policy complianceCoach and develop Tier 1 and Tier 2 employees and hold team members accountable for performanceFacilitate onboarding and operational training and ensure all required documentation is completedMonitor key operational metrics, including order performance, collection times, out-of-stock rates, and site readinessConduct routine site visits and maintain visibility with field teamsCommunicate daily priorities, risks, staffing needs, and operational updates to leadershipPartner with recruiting and staffing vendors to address vacancies, call-outs, and attendance concernsInvestigate and document employee incidents and escalate matters appropriatelyMaintain accurate attendance, training, performance, and disciplinary recordsSupport launches, schedule changes, process improvements, and other market-growth initiativesServe as the primary market contact when the other Delivery Manager is off or unavailable Qualifications Minimum 2-3 years of experience supervising employees in operations, logistics, transportation, retail, hospitality, field services, or a similar fast-paced environment Previous experience managing employee schedules, attendance, and performance Experience leading teams across multiple locations or geographically dispersed worksites Ability to work five days per week on a schedule that may include weekends, early mornings, evenings, or holidays based on operational needs Ability to travel regularly between assigned-area locations Valid driver's license and reliable transportation Ability to work independently while maintaining frequent communication with remote leadership Ability to use spreadsheets, scheduling platforms, messaging tools, and digital reporting systems Ability to respond calmly and professionally to time-sensitive staffing and operational issues High school diploma or equivalent Ability to meet any physical and site-access requirements associated with the operation Desired Skills & Experience Experience managing vendor-supplied or contingent workforces Experience supporting last-mile delivery, aviation, autonomous technology, or emerging-technology operations Experience working in a client-facing or outsourced service environment Familiarity with workforce-management, attendance-tracking, and scheduling systems Experience opening new locations or supporting market expansion Experience preparing daily and weekly operational reports Knowledge of progressive discipline and employee-relations documentation Skills Google Workspace,Microsoft Office,Ability to analyze,attention to detail,Excellent written and verbal communication,planning skills,Sound judgment,leadership,people leadership,client experience,developing teams,drone,coaching,metrics,scheduling,management skills Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.