Warehouse Operations Supervisor

The Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on supervising warehouse personnel and achieving daily production goals.

Schedule

2nd shift

Operations Management

• Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations to meet goals
• Provides direct supervision to warehouse personnel matching skill and background of personnel to work required
• Supervises all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion
• Ensures that equipment is utilized in the most efficient manner
• Coordinates the maintenance of equipment with management
• Reviews the daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectives
• Partners with other leaders to balance labor ensuring appropriate levels of staffing
• Drafts and submits daily end of shift report
• Makes recommendations to management on initiatives and programs to improve operations and works on those programs

Employee Relations and Development

• Conducts the daily pre-shift meetings covering previous shifts productivity, operational problems, forecasting workload and any other pertinent company information
• Assists in developing a program to train and motivate personnel for increased effectiveness
• Assists in developing a program for all new personnel and ensures the onboarding program is followed
• Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures
• Works with Management and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations
• Provides feedback, coaching, guidance, and recognition to enhance personnel’s skill development
• Plays an active role in employee development and talent selection
• Provides regular coaching and constructive feedback on performance, prepares and delivers hourly performance reviews
• Maintains accurate timekeeping records
• Exhibits a commitment to self-development by staying current on information, tools, and systems
• Travels to other warehouses and participates in department or company meetings, as necessary

Safety and Security

• Ensures the safe, clean and efficient operation of the warehouse to meet service standards
• Supports all safety programs and OSHA compliance to ensure a safe work environment for all employees
• Follows documented processes for reporting, analyzing, and following up on employee injuries and accidents
• Ensures employees complete a daily pre-flight and reviews daily

Qualifications