Warehouse Operations Supervisor
Schedule
Sunday-Thursday 5:30pm- 2:30am, or until task complete
Anticipated Salary Range
$75,600 - $107,900 annually (depending on experience)
Bonus Eligible
No
Benefits
Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage, Paid time off plan, Health savings account (HSA), 401k savings plan, Access to wages before pay day with myFlexPay, Flexible spending accounts (FSAs), Short- and long-term disability coverage, Work-Life resources, Paid parental leave, Healthy lifestyle programs
Pay
Anticipated Salary Range: $75,600 - $107,900 annually (depending on experience)
Schedule
Sunday-Thursday 5:30pm- 2:30am, or until task complete
Benefits
Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage, Paid time off plan, Health savings account (HSA), 401k savings plan, Access to wages before pay day with myFlexPay, Flexible spending accounts (FSAs), Short- and long-term disability coverage, Work-Life resources, Paid parental leave, Healthy lifestyle programs
Qualifications
- 4-8 years of experience, preferred
- High School Diploma, GED or equivalent work experience, preferred
Job Summary
The Supervisor, Warehouse Operations supervises a team of Associates and ensures that pick, pack, and ship operations are safe, efficient, and of high quality. With responsibility for a day or night shift, the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health’s customer service reputation by ensuring that shipments are on-time and of high quality, develops the Warehouse Operations talent pool, and enhances operational excellence.
Responsibilities
- Supervises the daily work assignments and performance of Group Leads and Associates.
- Tracks efficiency and productivity metrics to determine which tasks are behind- and ahead-of-schedule, and provides hands-on guidance to Associates to ensure that pick, pack, and ship tasks are completed correctly and safely.
- Ensures that all warehouse systems are ready and schedules and prioritizes the work that each Group Lead and team of Associates will complete.
- Tracks employee attendance and ensures necessary employee headcount to achieve objectives.
- Maintains and monitors continually productivity and quality metrics including cycle times, lines per hour, shortages, damaged units, missed dispatches, and missed scans, among others.
- Regularly reports on team performance to the Manager, Warehouse Operations.
- Determines the productivity or safety issue root cause and directs supervised staff on resolving the issue and maintaining operations.
- Promptly and thoroughly documents the issue and communicates the root cause and resolution to the Manager, Supervisors, and other internal stakeholders as necessary.
- Proactively identifies opportunities to improve operations and mitigate risks within supervised team and broader warehouse operations.
- Provides input into operational excellence initiatives and ensures that there are implemented correctly within own area.
- Conducts performance evaluations and provides one-on-one feedback to encourage Associates’ development.
- Identifies Associates capable of working as Group Leads.
- Creates performance improvement plans for staff and administers discipline when necessary.
- Participates in the interviewing and selection of new Associates and provides trainings during employee onboarding.
Qualifications
- 4-8 years of experience, preferred
- High School Diploma, GED or equivalent work experience, preferred