Warehouse Operations Specialist

About the role

Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members' lives with easy-to-use vision solutions rooted in choice, value, and care, we believe that everyone has the power to become anything they set their sights on.

What we are looking for

The Warehouse Operations Specialist provides decision support, business forecasting, and operational planning, ongoing business modeling, and analysis with a focus on supporting provider operations. The Specialist acts as a business partner to Network Operations, Provider Relations Representatives, Retail Relationship Coordinators, Inventory & Merchandising, and the Manager of Provider Engagement.

Where you will have an impact

• Provide day-to-day departmental operational support, working closely with the VP of Supply Chain Management, Strategic Delivery Manager Supply Chain, Provider Engagement Manager, and the Inventory & Merchandising department
• Prepare required operational reports on a daily, monthly, quarterly, and annual basis
• Prepare ad-hoc operational, inventory modeling, analysis, and expense report monitoring
• Interpret results using a variety of techniques, including simple data aggregation via statistical analysis
• Assist others on ad hoc analysis projects
• Answer Versant Health managed care questions and/or direct the provider's questions to the appropriate party; Manage responses and resolve issues
• Determine and monitor the amount of outgoing monthly frame collections and safety collections with monthly tracking responsibility and usage reporting
• Manage tower collection process both outbound and returns
• Import, clean, transform, validate, and/or model data with the purpose of data for decision making purposes; Present data in charts, graphs, and tables
• Perform hands on operational tasks related to tower related kit builds and shipments of the Exclusive Collection to network of providers
• Collaborate with external vendors to ensure success of various programs and initiatives
• Perform additional duties as assigned

Qualifications

• 3-5 years of experience working in a fast-paced, professional work environment required
• 1 year of related experience required
• Bachelor's degree preferred
• Proficiency in Microsoft Office applications required
• Experience in the insurance, health, or vision care industry preferred

Pay

This role is compensated on an hourly basis. The expected hourly pay range for this position is based on factors such as experience, skills, and role requirements. Actual pay within the range will be determined during the hiring process and in accordance with applicable wage and hour laws.