Warehouse Operations Specialist

About the role

ONELIVE is currently seeking an experienced Warehouse Operations Specialist. This person, under guidance of our COO, will be responsible for assisting with a variety of tasks related to our warehouse operations, technologies, and client projects. This position is onsite - applicants must reside in the Austin area and be willing to commute to ONELIVE’s office/warehouse on weekdays.

Responsibilities

• Inventory Management: Monitor inventory levels and stock to identify potential shortages.
• Monitor cycle counts and physical inventory audits to maintain accurate stock records.
• Update WMS with needed expected receipt orders, confirm received and shipped items when needed.
• Investigate and resolve inventory discrepancies working with the team to correct processes to ensure accuracies.
• Order Processing: Review and process customer orders, ensuring accurate picking and packing instructions.
• Coordinate with warehouse staff to prioritize and expedite orders as needed.
• Generate shipping labels and documentation for outgoing shipments.
• Shipping and Receiving: Verify incoming shipments against receipt/purchase orders, checking for damages or discrepancies.
• Coordinate with the receiving manager on the receiving process, including unloading and proper movement of goods.
• Coordinate with the team on outbound shipping processes, including loading and coordinating carrier pickups.
• Data Entry and Reporting: Enter data into warehouse management systems (WMS) regarding inventory movements, shipments, and order details.
• Generate reports on key warehouse metrics like inventory levels, shipping performance, carrier performance, order fulfillment times, and staff performance.
• Operational Support: Assist with warehouse layout optimization and space management.
• Identify and communicate operational issues to warehouse management.
• Provide training and support to warehouse staff on new procedures, equipment and systems.
• Compliance and Quality Control: Ensure adherence to company policies and industry regulations regarding warehouse operations and safety standards.
• Conduct quality checks on products before shipment to maintain quality standards.
• WMS System Integrations: Connecting eCommerce stores to the WMS integrating systems through an API, setting up a seamless exchange of data pertaining to order details, inventory levels, and shipping information.
• Label Management Systems management - ensuring proper rate shopping and client based rules are automated.

Requirements

• Proven warehouse operations support experience
• Track record of problem solving.
• Strong technical skills with warehouse management systems, and eCommerce platforms.
• Excellent verbal and written communications skills.
• Strong listening and training skills
• Ability to multi-task, prioritize, and manage time effectively.
• Proficiency with administrative and office tools: Gmail/Google Meet/Google Calendar, MS Excel/Google Sheets, Printers & Scanners