Warehouse Operations Specialist

Daily Operations Management

Oversight of all warehouse activities including receiving, storage, picking, packing, and shipping.

Maintain smooth workflow and timely order fulfillment.

Control warranty issues (spare parts).

Inventory Control:

• Keep accurate inventory records.
• Conduct annual physical inventory counts.
• Minimize stock discrepancies, shrinkage, and damage.
• Coordinate stock replenishment and inventory optimization.

Logistics and Coordination

Coordinate with suppliers, transport companies, and internal departments.

Schedule inbound and outbound shipments.

Resolve shipping or receiving discrepancies.

Handle import and export documents.

Health and Safety Compliance

Ensure compliance with workplace safety regulations (OSHA), government, and company policies.

Maintain clean, organized, and hazard-free warehouse facilities.

Equipment and Facility Management

Oversee maintenance of warehouse equipment (forklifts, pallet jacks, etc.).

Ensure facility security and proper storage conditions.

Customer Service and Problem Resolution

Address order issues, returns, and customer complaints.

Ensure high accuracy and service levels in order fulfillment.

Budget and Cost Control

Manage warehouse operational costs.

Monitor supplies and equipment expenses.

Process Improvement

Optimize warehouse layout, storage solutions, and workflow processes.

Identify operational inefficiencies and implement continuous improvement initiatives.

Other Responsibilities

Security system monitoring during office hours.

Main contact person for emergencies.

Scheduling routine fire extinguisher, heater, and air conditioning maintenance checks.

Office and warehouse supplies ordering.

Qualifications

• Requisitions Bachelor's degree or technical diploma (preferably in logistics, management engineering, or mechanical engineering).
• At least 3-5 years of previous experience in warehouse management roles, preferably in the Food & Beverage sector.
• Knowledge of ERP/MRP systems and warehouse management software.
• Excellent knowledge of storage, handling, and safety procedures.
• Analytical and problem-solving skills focused on operational efficiency.
• Aptitude for continuous improvement and technological innovation.
• Flexibility and ability to work in dynamic environments with tight deadlines.