Warehouse Operations Lead

About the role

The Warehouse Operations Lead oversees the day-to-day operations of the forklift department within our 500,000 square foot, newly renovated warehouse in Marion, South Carolina. This role is critical for driving operational efficiency, maintaining a strong safety culture, and leading a high-performing team in a fast-paced warehouse environment.

Responsibilities

• Lead and supervise daily operations of the forklift department, ensuring productivity and efficiency targets are met
• Maintain compliance with company policies, procedures, and safety regulations
• Optimize warehouse processes to improve workflow, accuracy, and overall operational performance
• Train, coach, and support team members to enhance skills, performance, and engagement
• Troubleshoot and resolve operational challenges to minimize disruptions and maintain continuity
• Partner cross-functionally with teams such as Procurement and Logistics to support timely order fulfillment
• Implement and uphold warehouse best practices to improve quality, reduce waste, and enhance safety standards
• Track, analyze, and report on key performance metrics related to forklift operations, identifying areas for improvement
• Ensure proper use, care, and maintenance of warehouse equipment and machinery

Qualifications

• Proven experience in warehouse operations, with a minimum of 3 years in a leadership role
• Strong knowledge of warehouse management systems (WMS) and inventory control processes
• Excellent communication, leadership, and problem-solving skills
• Ability to manage a team, provide clear direction, and motivate employees
• Ability to work in a fast-paced, dynamic environment and meet deadlines
• Proficient in Microsoft Office Suite; experience with WMS software is a plus
• High school diploma or equivalent required; college degree or relevant certifications preferred
• Ability to lift and carry heavy items (up to 50 lbs) and work in physically demanding conditions
• Forklift certification preferred

Benefits

• 401(k) with company matching
• Health, dental, and vision insurance
• Life insurance
• Flexible spending account (FSA)
• Employee assistance program (EAP)
• Employee discount
• Flexible schedule
• Paid time off (PTO)
• Professional development assistance