Warehouse Manager- SYGMA - US

About the Role

The Warehouse Manager oversees the safe receipt, storage, retrieval, and timely dispatch of goods; ensures workplace health and safety requirements are met; takes responsibility for the security of the building and stock; plans the arrangement of goods within the warehouse and organizes special requirements for certain stock, such as damaged and oversized products; ensures productivity targets are met and maintains computerized administration and automated storage and retrieval systems.

Responsibilities

• Monitor and manage the daily processing of all Purchase Orders and Stock Purchase Orders to ensure they flow through the Admin and Back Office Macola systems correctly to Order Close.
• Ensure product is warehoused and disbursed to the picking line within the prescribed time frame, and systematically process all Instawarehouse Purchase Orders to completion.
• Ensure daily warehouse order processing is successfully executed and Pick Tickets/Products are shipped out from the warehouse.
• Manage the receiving, inventory control, and returns department, including monitoring Direct and True Bins to properly issue out for accurate inventory and processing orders to close.
• Assist with expediting customer service orders and monitoring orders and inventory for order completion.
• Input data, provide training, supervise staff, oversee workflow, and resolve problems.
• Assist Customer Service Manager(s) in resolving any shipment or returns issues.
• Enforce proper use and maintenance of any Instawarehouse equipment – motorized or otherwise.
• Ensure proper delivery and pickup of inventory using appropriate shipping sources.
• Ensure the Instawarehouse is properly staffed at all times during normal business hours or other hours as deemed necessary by management.
• Ensure all Instawarehouse floor areas, offices, front walkways, dock, and dumpster areas are clean, neat, and free of debris.
• Motivate, organize, and encourage teamwork within the workforce to ensure set productivity targets are met.
• Train staff and monitor their performance and progress.

Requirements

• High School diploma or equivalent.
• 2 to 5 years of Supply Chain/Warehouse and Management experience.
• Proficiency with various Warehouse Management platforms and Inventory systems.
• Computer applications using MS Office (specifically Excel, Word, and PowerPoint).
• Possess or ability to pass forklift certification.

Skills

• Excellent oral and written communication skills.
• Ability to work comfortably under pressure.
• Analytical and problem-solving skills.
• Ability to prioritize individual and staff workloads to meet deadlines.
• Effectively communicate with internal and external customers (management, coworkers, suppliers).
• Ability to write short correspondence.
• Accurate spelling and clear communication in English.
• Ability to follow detailed procedures and processes accurately.
• Work accurately in a fast-paced environment.
• Work with a diverse group of people.
• Ability to prioritize and manage multiple tasks, exceeding deadlines.
• Work independently and collaboratively on various ongoing projects.
• Perform basic arithmetic calculations (addition, subtraction, multiplication, division, percentage functions).
• Concentrate for extended periods.
• Carry out instructions furnished in both oral and written form.
• Plan and organize time and projects efficiently.
• Exchange and furnish information requiring detailed explanations.
• Maintain professional working relationships with customers and coworkers.
• Act ethically, honestly, and professionally at all times.
• Desire to work independently as well as in a team environment.
• Maintain discretion with all company information regarding customers, pricing, products, and procedures.

Physical Demands

• Stand, move, and walk 75%+ of the day.
• Work in a non-climate-controlled environment (hot in the summer and cold in the winter).
• Lift and move packages up to 50 pounds.
• Bend, reach, and stoop.
• Look at a computer screen for extended periods and type.
• Read written instructions, reports, and other documentation.
• Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Frequently required to talk or hear.
• Noise level in the work environment is usually moderate to loud.