StorQuest Assistant Store Manager

About the role

The Assistant Store Manager at StorQuest Self Storage assists guests during challenging times, manages daily operations, and supports the Store Manager.

Responsibilities

• Assist customers with various transactions including converting sales, taking payments, selling merchandise, offering insurance, and guiding truck rentals.
• Manage past-due accounts and maintain cleanliness standards.
• Perform daily inspections, minor maintenance, and custodial duties.
• Contact vendors for maintenance repairs.
• Handle cash, balance receipts, process payments, and manage bank deposits.
• Support the Store Manager in revenue, delinquency management, and occupancy.

Requirements

• 1+ years of experience in Customer Service/Sales.
• Tech-savvy is a plus.
• Experience in cash handling.
• Available on weekends.

Qualifications

• A huge passion for guest service and sales.
• The ability to lead teams and contribute creatively.
• A positive, outgoing personality.
• An insatiable appetite to learn new things.
• A strong work ethic and enthusiasm for teamwork.

Skills

• Excellent communication skills.
• Ability to listen actively and provide solutions.
• Knowledge of self-storage.

Benefits

• Medical, Dental, and Vision Insurance.
• 401(k) with matching contributions.
• Paid Time Off (PTO).
• Holiday Perks.
• Performance-based Bonus.
• Team-building Events & Activities.
• Employee Assistance Program.
• Pet Insurance.

Pay

$19.00 - $21.00 per hour + Bonus Potential

Schedule

Regular and consistent attendance at the assigned location is required. Ability to work weekends as needed or required.