StorQuest Assistant Store Manager

About the role

The Assistant Store Manager assists guests during challenging times, manages the rental process, and oversees daily operations.

Responsibilities

• Assist customers with various transactions including converting sales, taking payments, selling merchandise, offering insurance, and guiding truck rentals.
• Manage past-due accounts and maintain cleanliness standards.
• Perform daily inspections, minor maintenance, and custodial duties.
• Contact vendors for maintenance repairs and accurately handle cash transactions.
• Communicate with customers to understand their unique situations and provide solutions.
• Support the Store Manager with revenue, delinquency management, and other operational tasks.

Requirements

• 1+ years of experience in Customer Service/Sales
• Tech-savvy
• Experience in cash handling
• Available on weekends

Qualifications

• A huge passion for guest service and sales
• The ability to lead teams and motivate others
• A positive, outgoing personality
• An insatiable appetite to learn new things
• A strong work ethic and enthusiasm for teamwork

Skills

• Excellent communication skills
• Customer service skills
• Ability to manage cash transactions
• Basic computer skills

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with matching contributions
• Paid Time Off (PTO)
• Holiday Perks
• Performance-based Bonus
• Team-building Events & Activities
• Employee Assistance Program
• Pet Insurance

Schedule

Regular weekend availability is required.

Pay

$19.00 - $21.00 per hour + Bonus Potential