Storquest Assistant Store Manager

About the role

The Assistant Store Manager is the first-line representative to the William Warren Properties customers in the Store Manager's absence. This position is responsible for maintaining the daily operations of a site and providing assistance to the Store Manager.

Responsibilities

• Assist guests during some of their most challenging times.
• Create and provide exceptional guest experiences.
• Manage all aspects of the rental process including converting a sale, taking payments, selling merchandise, offering insurance, and guiding customers on their awesome journey.
• Manage operational activities such as inspecting the store daily, maintaining cleanliness standards, and performing minor maintenance and custodial duties.
• Contact vendors for routine maintenance repairs.
• Accurately handle cash, balance receipts, process payments, and deposit funds.

Requirements

• 1+ years in Customer Service/Sales experience.
• Tech Savvy is a plus.
• Experience in Cash Handling required.
• Available on weekends.

Qualifications

• A huge passion for guest service and sales.
• The ability to be a part of a team to help support and motivate as needed to ensure a collaborative and positive work environment.
• A positive, outgoing personality.
• An insatiable appetite to learn new things.
• A strong accountability combined with a strong work ethic and enthusiasm for teamwork.
• Experience working in the retail or service industry preferred.

Skills

• Active listening and problem-solving skills.
• Customer service and sales expertise.
• Ability to manage multiple tasks and responsibilities.
• Basic computer skills, including Microsoft Office.

Benefits

• Medical, Dental, and Vision coverage.
• 401(k) with matching contributions.
• Paid Time Off (PTO).
• Holiday Perks.
• Performance-based Bonus.
• Team-building Events & Activities.
• Employee Assistance Program.
• Pet Insurance.

Pay

$19.00 - $20.00 per hour + Bonus Potential

Schedule

Regular and consistent attendance at the assigned location is required. Ability to work weekends as needed or required.