Warehouse Manager II

About the role

Reporting to the Plant Manager, the Manager Warehouse II is responsible for overseeing the day-to-day operation of the warehouse, shipping and receiving area. The Warehouse Manager II ensures that customer needs are met through the timely and efficient movement of products and materials in a high volume, fast-paced distribution environment. This role will also support cost control including overtime, management and expense control.

Responsibilities

• Adhere to and ensure compliance to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas.
• Adhere to and ensure compliance to food quality and food safety as per quality standards and/or Safe Quality Food requirements.
• Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.
• Provides training, direction and instruction and conducts performance evaluations.
• Provides guidance and training on work standards and expected outcomes.
• Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations.
• Maintain strong links with 3rd party suppliers through regular meetings and ensure that any issues are being addressed.
• Ensure that all stock issues are resolved and feedback to relevant managers on key performance indicators such as accuracy, performance, output and efficiency.
• Manage stock destruction and aged stock removal process.
• Ensure warehouse personnel are responsible for duties such as good housekeeping, stock counts, and where appropriate movement of stock through use of pallet truck or forklift truck.
• Establish priorities and direct loading workforce to satisfy customer demand.
• Plan and execute logistics needs with trucking firms to ensure timely pick-up and delivery of shipments, while minimizing overall freight costs.
• Negotiate trucking contracts with relevant parties to ensure freight costs are competitive.
• Handle all damaged product orders and monitor status of returned products.
• Communicate with manufacturing personnel to ensure appropriate materials are available to meet production requirements.
• Developing and implementing policies, procedures and SOPs to ensure consistent quality and operating efficiency.
• Ensure compliance with DOT and other safety regulatory agencies, as well as maintaining the material handling equipment, ensuring that all warehouse personnel are certified on equipment.
• Represent the company in a positive manner at all times.

Requirements

• Capability to read and write job instructions in the specified acceptable language(s) for the location.
• Able to work under deadline pressures.
• Organized and detail oriented, adaptable to change.
• Must have excellent communication skills and the ability to develop a team environment promoting internal growth.
• Strong troubleshooting and analytical skills.
• Must demonstrate the basic operation of powered industrial trucks.
• Must be forklift certified by an approved Refresco trainer.

Competencies

• Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success.
• Problem-Solving Skills: Ability to quickly identify and resolve operational issues.
• Communication Skills – Communicate effectively with direct reports and all levels of the organization. Collaborates to ensure smooth workflow.
• Decision Making & Judgment – Make informed decisions with sometimes limited data, learning from outcomes.
• People Management – coach others regardless of performance level; help others identify key goals and use their talents to achieve those goals; build relationships; offer praise and recognition.
• Ownership – Proactively take initiative and responsibility for tasks and challenges, demonstrating independent thinking.
• Problem Solving Skills – Develop creative solutions, evaluate results, and incorporate feedback for continuous improvement.
• Time Management – Optimize production schedules by prioritizing tasks and minimizing downtime to meet deadlines.
• Cognitive: Ability to analyze data and process parameters to optimize production.
• Safety and Risk Management: Participation in safety audits and inspections to ensure a safe working environment.

Education and Experience

• Undergraduate degree in a related field is preferred.
• APICS designation is a plus.
• 5 years + work experience in warehouse logistics management.
• Prior experience leading a team is required.

Working Conditions

• Work Schedule: Weekdays, weekends, afternoon, evenings, overnight and holidays may be required.
• Work Environment: Operating in a fast-paced production plant with numerous moving parts. Noise level requires hearing protection and temperatures can get very hot / and or relatively cold. The environment is structured and supervised.

Travel Requirements

• Travel anticipated: Rarely

Physical Requirements

• Visual/Sensory – This position requires regular need to give moderate attention with one or two senses at a time.
• Coordination and Dexterity: Excellent hand-eye coordination and manual dexterity for precise control of equipment.
• Mental Stress – There is pronounced pressure from deadlines, production quotas, accuracy and or similar demands.

Pay

Pay Range: $105k - $125k, plus eligibility for performance-based bonuses based on company objectives.

Schedule

Weekdays, weekends, afternoon, evenings, overnight and holidays may be required.