Warehouse Logistics Customer Coordinator

About the role

Ryder is hiring a Warehouse Logistics Customer Coordinator in Etna, Ohio. This position offers weekly pay, excellent benefits, and a career path you can feel good about.

Responsibilities

• Performs administrative tasks for area or shift
• Maintains filing systems and documents per Standard Operating Procedure (SOP)
• Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
• Captures export orders, fills out export paperwork, generates export labels, and maintains export paperwork
• Processes returns in Warehouse Management System (WMS) and maintains paperwork
• Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
• Using the location's WMS system, updates area or shift metrics as needed
• Additional duties as assigned, overtime as needed

Requirements

• High school diploma or equivalent
• Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers
• Strong ability to make quick, reliable decisions that represent both the customer and Ryder
• Strong written, organizational, and verbal communication skills
• Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
• Knowledge of WMS systems preferred
• Experience operating forklift equipment preferred
• Equipment certification may be required

Qualifications

• None specified

Skills

• Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
• Knowledge of WMS systems preferred
• Experience operating forklift equipment preferred

Benefits

• Medical, Dental, Vision
• 401 K with company match
• Employee Discount
• High valued stock at 15%
• Safe working environment with caring leadership prioritizing safety
• Continuous improvement designed for success

Pay

• $22.00 per hour
• Additional pay: $1.00 per hour for shift

Schedule

• Monday - Friday 11:00am-7:30pm or 12:00pm-8:30pm

Benefits

• Start at 30 Days Paid Time Off
• Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and much more
• Safety Gear Provided

Important Note

• Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Company Information

• EEO/AA/Female/Minority/Disabled/Veteran

Company Culture

• Career path within a team-first culture
• Part of a community of proud women and men in Supply Chain
• Includes many Military Reservists and Veterans

Equal Opportunity Employer

• All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.