Warehouse Customer Coordinator
About the role
Ryder is seeking Full Time Customer Service Coordinators in Raleigh, NC. Warehouse positions are available with various pay rates starting at $21.50 per hour.
Responsibilities
- Performs administrative tasks for area or shift
- Maintains filing systems and documents per Standard Operating Procedure (SOP)
- Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
- Captures export orders, fills out export paperwork, generates export labels, maintains export paperwork
- Processes returns in Warehouse Management System (WMS) and maintains paperwork
- Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
- Using the location's WMS system, updates area or shift metrics as needed
- Additional duties as assigned, overtime as needed
Requirements
- High school diploma or equivalent
- Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers
- Strong ability to make quick, reliable decisions that represent both the customer and Ryder
- Strong written, organizational, and verbal communication skills
- Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
- Knowledge of WMS systems preferred
- Experience operating forklift equipment preferred
- Equipment certification may be required
Qualifications
We want the right Warehouse Employees to join us at Ryder to work with state-of-the-art equipment in the safest warehouse environment. Products being handled include dry goods. Equipment includes stand-up reach trucks and RF scanners.
Skills
- Administrative tasks
- Filing systems and documents
- Customer interactions and inquiries
- Export order processing
- Return processing
- Pallet management
- WMS system usage
- Forklift operation
Benefits
- Medical, dental, vision insurance
- 401K with company match
- High-valued stock options
- Employee discounts
- Safety gear provided
- Safe working environment
- On-the-job training
Pay
Hourly pay starts at $21.50 per hour, with various positions available.
Schedule
Various schedules are available based on the position and location.
Benefits
- 30 days paid time off
- 401K with company match
- Employee discounts
- State-of-the-art equipment
- Caring leadership
Company Information
We are committed to providing equal opportunity employment and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Contact
To apply, click here: Click here to see and hear it from a Ryder Supply Chain Employee