Warehouse Lead

About the role

The Warehouse Lead position at Herff Jones Indianapolis is responsible for challenging and supporting all team members to achieve the company's mission of being the 'company of choice' for graduation apparel markets. Reporting to the Distribution Supervisor, this role plays a crucial part in ensuring efficient order processing, coordination of rush and specialty orders, and maintaining adequate inventory levels.

Responsibilities

• Reporting to the Distribution Supervisor, the goal is to challenge and support all team members as we strive toward our overall mission to be the 'company of choice' for the graduation apparel markets while also meeting annual financial goals of the plant and company.
• Work in a safe and efficient manner in accordance with all Company safety rules.
• Excellent communication skills and ability to work as a Team Player in a Team environment.
• Covers daily activities of Warehouse Order Processing, Accessories and Hoods.
• Expedites rush and specialty orders to ensure their timely delivery to the customer.
• Maintains an uninterrupted flow of orders through the department.
• Coordinates the placing of returned apparel back into inventory.
• Lead trainer for new employees, including seasonal warehouse processing staff.
• Assists in line processing, inventory control or accessories as needed.
• Assumes responsibility of the department in the supervisor’s absence.
• Coordinates movement of processed orders to the shipping system.
• Schedule staff production requirements and hold daily team meetings to communicate production goals.
• Participate in the hiring process and train new associates in your department.
• Advise on written job descriptions for any new positions and review existing job descriptions to keep current.
• Review and contribute to department SOPs and process improvement.
• Adhere to all policies, procedures, programs and legal regulations regarding employment, safety, employee relations and training.

Requirements

• Adequate computer skills.
• Self-motivated.
• Basic working knowledge of Customer Service and Manufacturing Department procedures.
• Ability to work closely with Manufacturing in requesting products to be made and shipped in a timely manner.
• Ability to work closely with Customer Service in communication of products and orders that may not meet dates due to outsourcing restrictions.
• Strong communication and leadership skills.
• Proficiency with Oracle, Excel, Word.
• Strong organizational skills.
• Strong oral and written communication skills.
• Ability to multi-task.
• Ability to select material by quality standards, colors, styles, and shades.
• Ability to work under pressure and against deadlines.
• Ability to work independently with minimum supervision.
• Ability and willingness to accept and adapt to an ever-changing environment.
• Must be able to work all mandatory overtime.

Physical Requirements

• Daily activity includes but is not limited to: Lifting, carrying, sitting, grasping, reaching, standing, kneeling, walking, bending, twisting.
• Reading, communication, simple math.
• Sitting at a desk and typing.
• Be able to regularly lift/move up to 30lbs.
• Noise level in the work environment is usually moderate to above moderate.
• Travel to Champaign, offsites, and other plants as needed.
• Physical strength and dexterity to perform essential job functions.

Qualifications

• High school diploma or equivalent.
• At least 2 years of related experience in a manufacturing or distribution environment.
• Experience in warehouse operations, including order processing, inventory management, and shipping.
• Experience in supervising and training employees.
• Experience with Microsoft Office Suite (Word, Excel).

Skills

• Strong leadership and communication skills.
• Ability to manage multiple tasks simultaneously.
• Knowledge of warehouse management systems and processes.
• Understanding of customer service principles and practices.
• Ability to work independently and under pressure.

Benefits

Herff Jones offers competitive compensation, comprehensive benefits, and a supportive work environment. Details will be provided during the interview process.

Pay

$21-$24 per hour, commensurate with experience.

Schedule

Variable schedule based on business needs, typically 8-hour shifts with flexibility.

Equal Opportunity Employer

Herff Jones is an equal opportunity employer and maintains affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law.