Warehouse Lead

About the role

The Warehouse Lead is responsible for a variety of tasks to support and lead warehouse operations. This includes receiving, stocking, picking, packing, inventory management and facility maintenance. The role supports the flow of products to and from inventory while maintaining a commitment to safety, quality, and customer service. The Lead will support the ops management team with oversight of daily warehouse operations, leading team huddles, training new associates and other tasks as assigned.

Responsibilities

• Assist with daily oversight of warehouse operations, ensuring tasks are prioritized and completed safely and efficiently.
• Act as a resource to warehouse associates for training and guidance.
• Accurately pull and process customer orders for delivery and shipping, including labeling and documentation.
• Receive, stock, and rotate products; participate in audits, cycle counts, and annual inventory.
• Load and unload trucks.
• Operate warehouse equipment as required and after proper training, such as pallet jacks or forklifts.
• Assist with warehouse facility and equipment maintenance.
• Maintain a clean and organized workspace and warehouse.
• Communicate effectively with team members and management, attend department meetings, and contribute to a positive work environment.
• Abide by all safety and compliance protocols, ensuring a safe work environment.
• Take personal ownership of all customer needs with speed and urgency.
• Additional duties as assigned.

Requirements

• Minimum of 2 years of warehouse, logistics, or inventory experience.
• Experience as a team lead or supervisor, preferred.
• High school diploma or equivalent.
• Prior forklift certification preferred, or ability to obtain upon hire.
• Ability to operate, and train others to operate, warehouse equipment such as pallet jacks, pickers, or scrubbers.
• Ability to lift, carry and move up to 50 lbs and walk, climb, kneel, stoop, and balance throughout shift.

Skills

• Basic computer skills to operate warehouse management systems, tools such as sc