Warehouse Coordinator

About the role

The Coordinator, Warehouse position supports inbound, outbound, and general warehouse operations to ensure timely delivery and scheduling of freight and proper distribution of warehouse items. Activities include data entry, preparation and distribution of reports, and record maintenance.

Responsibilities

• Prepare and process routine forms, reports, and documents (inbound documents, outbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, shipping labels, etc.) following standard procedures.
• Communicate with internal and external customers to support staff and customer needs. Respond to inquiries and telephone calls. Respond to requests by researching information.
• Capture, track, and input data on relevant operations metrics to support tracking warehouse performance, including shorts, mispicks, dump/damage, service level, associate over-time.
• Support night warehouse functions by checking returns and credit slips and assembling returned orders for proper return to picking slot.
• Investigate picking errors and find missing products.
• Interact with warehouse personnel to solve selecting and shipping issues.
• Complete outbound paperwork and reports including documents for selecting crew, route loading, drivers, and trucks received at night.
• Update the master storage report.

Supervision

N/A

Relationships

• Internal: Operations manager, purchasing department
• External: Carriers, vendors

Work Environment

The work will take place at a desk in a US Foods office-based environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

Qualifications

• Minimum of two years of experience in warehouse & delivery procedures required.
• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Strong teamwork skills with the ability to support others in the department and division.

Physical Qualifications

• Occasionally stand, walk, drive vehicle, sit, lift up to 10 lbs, carry up to 10 lbs, push/pull, climb/balance, stoop/squat, kneel, bend, reach above shoulder, twist, grasp objects, manipulate objects, manual dexterity.

Compensation

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $21 - $33.

Benefits

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.