Waitstaff - Part Time - Thursday, Friday and Saturday 7am-3pm

Responsibilities

• Check floor plan for assigned station and side work.
• Greet all residents and guests; assist residents to table and help them fold walkers as needed.
• Distribute and collect menus; take meal orders while monitoring residents’ dietary needs and making menu suggestions.
• Assist in plating and portion control of appetizers, salads, soup, beverages, and desserts for residents and guests.
• Inspect meals before serving to ensure appetizing appearance and aroma.
• Serve meals and beverages accurately and promptly.
• Monitor residents’ eating habits and report anything unusual to the Director of Wellness.
• Check back with tables after serving to ensure satisfaction and address any additional needs.
• Anticipate residents' needs through cues and non-verbal communication; respond promptly to special requests and dietary preferences.
• Answer resident questions about food or escalate to the Chef on duty if needed.
• Set and clear tables; maintain cleanliness and organization in the dining area.
• Inspect table settings for cleanliness, replacing glassware or silverware as necessary.
• Bus tables at the end of meals; carry soiled dishes to the wash area and scrape them before placing in the dish drop-off area.
• Reset tables completely, including wiping down vases, salt and pepper shakers, changing tablecloths, and cleaning chairs.
• Ensure condiments and supplies for the next meal are readily available.
• Provide excellent customer service, creating a friendly and comfortable environment for residents, families, and guests.
• Develop positive relationships with residents by addressing them by name and engaging in conversation.
• Familiarize yourself with the daily menu, including special diets and dietary restrictions.
• Assist residents in making informed menu choices by providing detailed descriptions and recommendations.
• Work closely with kitchen staff to ensure accurate communication of orders and dietary requirements.
• Collaborate with team members to maintain smooth service flow and address any issues promptly.
• Assist other employees with their assignments when available and volunteer to fill open shifts as needed.
• Follow established hygiene and safety protocols, including proper sanitation of dishes, utensils, and service areas.
• Adhere to food handling guidelines, proper storage practices, and stock rotation.
• Identify and address unpleasant odors or unsanitary conditions in the dining area.
• Clean and sanitize equipment such as coffee makers, iced tea machines, soda dispensers, ice cream freezers, refrigerators, bussing carts, toasters, and stainless steel surfaces.
• Maintain cleanliness in the service area by vacuuming floors, sweeping, and removing trash as required.
• Complete special assigned cleaning jobs based on periodic schedules.
• Foster a sense of community by engaging with residents, listening to feedback, and addressing concerns or special requests.
• Promote social interaction during mealtimes to enhance residents' overall experience.
• Support the organization and execution of special events and celebrations, including setup and decoration of dining areas.
• Wear a proper and clean company uniform.
• Perform other duties or assist in other departments as assigned by a supervisor, executive director, or manager on duty.