Waitperson - Brew Brothers

Responsibilities

• Serves customers at assigned station quickly, courteously and efficiently to ensure department guarantee is satisfied.
• Assists customers in ordering from the menu and records ordered items on check according to established procedures.
• Obtains food and beverage from prescribed locations and serves customers according to established procedures.
• Observes guests to fulfill additional requests and to note when meal is finished.
• Processes checks through the POS system and presents check to guest for payment on conclusion of dining experience.
• Aids bus persons in a cooperative manner to ensure efficient service to guests.
• Completes assigned side work as directed.
• Familiarizes self with all items on both printed and daily menus.
• Uses good salesmanship for suggestive selling of menu items, beverages, desserts, etc.
• Processes all open checks and ensures they are properly tendered and/or accounted for at end of shift.
• Familiarizes self and adheres to the principles of guest service skills, and uses them in all interactions.
• Delivers alcoholic beverages promptly from assigned bar to table.

Qualifications

• High School graduate or equivalent preferred
• 2 years Waitperson experience preferred
• Literate and fluent in English
• Above average communication and guest service skills
• Must be at least 21 years of age
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.

About the role

Provides prompt, courteous food service to Harrah’s and Caesars Republic guests in accordance with established procedures.