W2 contract || IT Infrastructure Technician/ Engineer
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes: Job Details (description) maybe About the role. Responsibilities: Key Responsibilities with subpoints. Requirements: Minimum years of experience, etc. Qualifications: Bachelor's degree etc. Skills: maybe technical skills. Benefits: Not mentioned. Pay: Not mentioned. Schedule: Coverage model: Business hours (8x5) with on-call rotation; extended coverage for planned power shutdown events. Also Onsite requirement: 100% onsite. So schedule section can include coverage model and onsite requirement. Benefits not present, so omit. Pay not present, omit.
We must not repeat job title as heading. Also not include Job ID etc. Remove boilerplate.
We need to preserve all substantive info. Use - for lists. Use
for prose.
We need headings: About the role (maybe from Job Details paragraph). Responsibilities (Key Responsibilities). Requirements (maybe Minimum years of experience etc). Qualifications (Bachelor's degree etc). Skills (technical skills list). Schedule (Coverage model, Onsite requirement). Possibly also "Ways to Stand Out" could be under Skills or separate? Could be "Preferred Qualifications". But we only have defined headings; we could put "Ways to Stand Out" under Skills or Qualifications? The instruction: Use headings for those specific section names. If content matches, we can include. "Ways to Stand Out" is like preferred qualifications; could go under Qualifications or Skills. But we have Qualifications already for degree etc. Could add another heading "Qualifications" for both required and preferred? Might be okay. However we must not create sections with filler. We'll include Qualifications covering degree, experience, etc. And Skills covering technical skills and ways to stand out.
Let's extract content.
About the role: The paragraph after "Job Details": "We are seeking a highly skilled and motivated IT Infrastructure Engineer to join our team in Santa Clara. In this role, you will be responsible for building, overseeing, and maintaining the infrastructure supporting the Client's global offices and labs. This encompasses two major areas: partnering with our facilities team, IT stakeholders (Network, Audiovisual, and End User Support), and vendors on the IT aspects of construction projects; and maintaining healthy infrastructure with minimum downtime while supporting daily requests and troubleshooting for internal customers and users."
That's About the role.
Responsibilities: List under Key Responsibilities. Need to capture each bullet.
List items:
- Oversee day-to-day operations within offices, NERs (Network Equipment Rooms), and labs, ensuring all hardware and systems are functioning properly.
- Perform troubleshooting and diagnostics for hardware and network-related issues, including physical Layer 1 connectivity.
- Manage the installation, configuration, and maintenance of servers, storage devices, and network equipment.
- Conduct preventive maintenance and regular inspections of equipment to minimize downtime.
- Regularly audit IT environments to identify changes, clean up rooms and cabling, and ensure asset accuracy.
- Assist with planning, implementation, and management of system monitoring tools; respond to alerts, escalations, and incidents in a timely manner.
- Coordinate regional Power Shutdown Events with Infra functions and users.
- Facilitate regional meetings independently and lead the team to resolve problems and incidents.
- Construction & Low-Voltage Deployment:
- Partner with facilities and stakeholders to understand project design and requirements.
- Oversee low-voltage contractors to deploy infrastructure based on design specifications.
- Contribute to ROM/BOM and procure materials for new builds.
- Produce construction documents and specifications for low-voltage cabling contractors.
- Define locations for equipment within network rooms (security/BAS panels, rack positions for network gear, service wall fields).
- Regularly walk construction projects and provide site reports with Client feedback on work in progress.
- Record close-out documentation at project completion and hand over to users.
- Network Room Engineering:
- Track capacity of available ports, fiber plant, and PDU outlets within network rooms.
- Assist with racking and cabling equipment; configure and connect smart PDU/UPS; monitor power usage at rack and building level.
- Document network rooms and components within asset management systems (Netbox/Nautobot) via mass import or UI.
- Develop and maintain documentation related to hardware configurations, troubleshooting procedures, tribal knowledge, and data center processes.
- Manage vendors and provide working instructions and Statements of Work (SOW).
- Collaborate with cross-functional teams to support various business initiatives and projects.
We can flatten into a single list, but maybe keep subheadings? Not allowed; only headings are those specific. So we just list all responsibilities as
- .
Requirements: Minimum years of experience required: 7+ years. Type of Hire: w2 contract. Coverage model: Business hours (8x5) with on-call rotation; extended coverage for planned power shutdown events. Onsite requirement: 100% onsite; physically present in network rooms and labs daily. Certification: BICSI Technician or Installer 2 preferred; RCDD not required. Also maybe "Job Duration: 6+ months". That's more about contract length; could be under Requirements? Might be considered job details but we can include in Requirements or maybe not needed. The instruction: include section only when posting has real specific content. We have info: Job Duration 6+ months, Type of Hire w2 contract, Minimum years experience 7+ years, Certification preference. We'll put these under Requirements.
Qualifications: Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience). 7+ years of experience in IT infrastructure, telecommunications consulting, construction project management, or low-voltage cabling installation. Deep understanding of infrastructure, including network, compute, storage, power, and cooling systems. Experience with server hardware troubleshooting and maintenance (e.g., Dell, HPE, Lenovo, SuperMicro). Knowledge of network protocols and concepts, including TCP/IP, DNS, DHCP, VPNs, and firewalls. Layer 1 Network Troubleshooting: Proven ability to diagnose and resolve physical-layer network issues, including cable faults, connector integrity, fiber optic testing (OTDR/optical light meters), patch panel verification, port negotiation failures, transceiver compatibility, and signal degradation across copper and fiber media. Familiarity with monitoring, automation, and inventory tools (e.g., MAAS, Nautobot/Netbox) and ticketing systems (e.g., ServiceNow, Jira). Ability to go onsite multiple days per week; physically install cables and inspect components in network rooms; lift and install rack-mounted equipment with appropriate assistance. Ability to work with minimal direction, be proactive, and take initiative in ambiguous situations. Strong communication skills including presenting and writing in English; ability to work effectively across different time zones to support global regions. Willingness to travel as needed (approximately once every few months).
These could be considered Qualifications and Skills overlapping. But we need to split: Qualifications maybe degree and experience; Skills maybe technical skills. However the instruction says use those headings if there is real specific content. We can decide to put degree and experience under Qualifications, and the rest under Skills. But we also have "WAYS TO STAND OUT" which are preferred qualifications; could also go under Skills.
Let's allocate:
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience).
- 7+ years of experience in IT infrastructure, telecommunications consulting, construction project management, or low-voltage cabling installation.
Skills:
- Deep understanding of infrastructure, including network, compute, storage, power, and cooling systems.
- Experience with server hardware troubleshooting and maintenance (e.g., Dell, HPE, Lenovo, SuperMicro).
- Knowledge of network protocols and concepts, including TCP/IP, DNS, DHCP, VPNs, and firewalls.
- Layer 1 Network Troubleshooting: Proven ability to diagnose and resolve physical-layer network issues, including cable faults, connector integrity, fiber optic testing (OTDR/optical light meters), patch panel verification, port negotiation failures, transceiver compatibility, and signal degradation across copper and fiber media.
- Familiarity with monitoring, automation, and inventory tools (e.g., MAAS, Nautobot/Netbox) and ticketing systems (e.g., ServiceNow, Jira).
- Ability to go onsite multiple days per week; physically install cables and inspect components in network rooms; lift and install rack-mounted equipment with appropriate assistance.
- Ability to work with minimal direction, be proactive, and take initiative in ambiguous situations.
- Strong communication skills including presenting and writing in English; ability to work effectively across different time zones to support global regions.
- Willingness to travel as needed (approximately once every few months).
- WAYS TO STAND OUT: 10+ years of working experience in related areas; RCDD certification; Proficiency in SQL, Python, PowerBI/Tableau, and DCIM/CMDB tools; Experience with campus networking and enterprise-scale cabling infrastructure; Prior experience in a large-scale technology company or hyperscale environment.
We could list those as separate
- items.
Schedule: Coverage model: Business hours (8x5) with on-call rotation; extended coverage for planned power shutdown events. Onsite requirement: 100% onsite; physically present in network rooms and labs daily.
We could also include Job Duration 6+ months and Type of Hire w2 contract maybe under Requirements or Schedule? Probably Requirements.
Let's craft HTML.
We'll output:
About the role
We are seeking a highly skilled and motivated IT Infrastructure Engineer to join our team in Santa Clara. In this role, you will be responsible for building, overseeing, and maintaining the infrastructure supporting the Client's global offices and labs. This encompasses two major areas: partnering with our facilities team, IT stakeholders (Network, Audiovisual, and End User Support), and vendors on the IT aspects of construction projects; and maintaining healthy infrastructure with minimum downtime while supporting daily requests and troubleshooting for internal customers and users.
Responsibilities
- Oversee day-to-day operations within offices, NERs (Network Equipment Rooms), and labs, ensuring all hardware and systems are functioning properly.
- Perform troubleshooting and diagnostics for hardware and network-related issues, including physical Layer 1 connectivity.
- Manage the installation, configuration, and maintenance of servers, storage devices, and network equipment.
- Conduct preventive maintenance and regular inspections of equipment to minimize downtime.
- Regularly audit IT environments to identify changes, clean up rooms and cabling, and ensure asset accuracy.
- Assist with planning, implementation, and management of system monitoring tools; respond to alerts, escalations, and incidents in a timely manner.
- Coordinate regional Power Shutdown Events with Infra functions and users.
- Facilitate regional meetings independently and lead the team to resolve problems and incidents.
- Partner with facilities and stakeholders to understand project design and requirements.
- Oversee low-voltage contractors to deploy infrastructure based on design specifications.
- Contribute to ROM/BOM and procure materials for new builds.
- Produce construction documents and specifications for low-voltage cabling contractors.
- Define locations for equipment within network rooms (security/BAS panels, rack positions for network gear, service wall fields).
- Regularly walk construction projects and provide site reports with Client feedback on work in progress.
- Record close-out documentation at project completion and hand over to users.
- Track capacity of available ports, fiber plant, and PDU outlets within network rooms.
- Assist with racking and cabling equipment; configure and connect smart PDU/UPS; monitor power usage at rack and building level.
- Document network rooms and components within asset management systems (Netbox/Nautobot) via mass import or UI.
- Develop and maintain documentation related to hardware configurations, troubleshooting procedures, tribal
for prose. We need headings: About the role (maybe from Job Details paragraph). Responsibilities (Key Responsibilities). Requirements (maybe Minimum years of experience etc). Qualifications (Bachelor's degree etc). Skills (technical skills list). Schedule (Coverage model, Onsite requirement). Possibly also "Ways to Stand Out" could be under Skills or separate? Could be "Preferred Qualifications". But we only have defined headings; we could put "Ways to Stand Out" under Skills or Qualifications? The instruction: Use headings for those specific section names. If content matches, we can include. "Ways to Stand Out" is like preferred qualifications; could go under Qualifications or Skills. But we have Qualifications already for degree etc. Could add another heading "Qualifications" for both required and preferred? Might be okay. However we must not create sections with filler. We'll include Qualifications covering degree, experience, etc. And Skills covering technical skills and ways to stand out. Let's extract content. About the role: The paragraph after "Job Details": "We are seeking a highly skilled and motivated IT Infrastructure Engineer to join our team in Santa Clara. In this role, you will be responsible for building, overseeing, and maintaining the infrastructure supporting the Client's global offices and labs. This encompasses two major areas: partnering with our facilities team, IT stakeholders (Network, Audiovisual, and End User Support), and vendors on the IT aspects of construction projects; and maintaining healthy infrastructure with minimum downtime while supporting daily requests and troubleshooting for internal customers and users." That's About the role. Responsibilities: List under Key Responsibilities. Need to capture each bullet. List items: - Oversee day-to-day operations within offices, NERs (Network Equipment Rooms), and labs, ensuring all hardware and systems are functioning properly. - Perform troubleshooting and diagnostics for hardware and network-related issues, including physical Layer 1 connectivity. - Manage the installation, configuration, and maintenance of servers, storage devices, and network equipment. - Conduct preventive maintenance and regular inspections of equipment to minimize downtime. - Regularly audit IT environments to identify changes, clean up rooms and cabling, and ensure asset accuracy. - Assist with planning, implementation, and management of system monitoring tools; respond to alerts, escalations, and incidents in a timely manner. - Coordinate regional Power Shutdown Events with Infra functions and users. - Facilitate regional meetings independently and lead the team to resolve problems and incidents. - Construction & Low-Voltage Deployment: - Partner with facilities and stakeholders to understand project design and requirements. - Oversee low-voltage contractors to deploy infrastructure based on design specifications. - Contribute to ROM/BOM and procure materials for new builds. - Produce construction documents and specifications for low-voltage cabling contractors. - Define locations for equipment within network rooms (security/BAS panels, rack positions for network gear, service wall fields). - Regularly walk construction projects and provide site reports with Client feedback on work in progress. - Record close-out documentation at project completion and hand over to users. - Network Room Engineering: - Track capacity of available ports, fiber plant, and PDU outlets within network rooms. - Assist with racking and cabling equipment; configure and connect smart PDU/UPS; monitor power usage at rack and building level. - Document network rooms and components within asset management systems (Netbox/Nautobot) via mass import or UI. - Develop and maintain documentation related to hardware configurations, troubleshooting procedures, tribal knowledge, and data center processes. - Manage vendors and provide working instructions and Statements of Work (SOW). - Collaborate with cross-functional teams to support various business initiatives and projects. We can flatten into a single list, but maybe keep subheadings? Not allowed; only headings are those specific. So we just list all responsibilities as
About the role
We are seeking a highly skilled and motivated IT Infrastructure Engineer to join our team in Santa Clara. In this role, you will be responsible for building, overseeing, and maintaining the infrastructure supporting the Client's global offices and labs. This encompasses two major areas: partnering with our facilities team, IT stakeholders (Network, Audiovisual, and End User Support), and vendors on the IT aspects of construction projects; and maintaining healthy infrastructure with minimum downtime while supporting daily requests and troubleshooting for internal customers and users.
Responsibilities
- Oversee day-to-day operations within offices, NERs (Network Equipment Rooms), and labs, ensuring all hardware and systems are functioning properly.
- Perform troubleshooting and diagnostics for hardware and network-related issues, including physical Layer 1 connectivity.
- Manage the installation, configuration, and maintenance of servers, storage devices, and network equipment.
- Conduct preventive maintenance and regular inspections of equipment to minimize downtime.
- Regularly audit IT environments to identify changes, clean up rooms and cabling, and ensure asset accuracy.
- Assist with planning, implementation, and management of system monitoring tools; respond to alerts, escalations, and incidents in a timely manner.
- Coordinate regional Power Shutdown Events with Infra functions and users.
- Facilitate regional meetings independently and lead the team to resolve problems and incidents.
- Partner with facilities and stakeholders to understand project design and requirements.
- Oversee low-voltage contractors to deploy infrastructure based on design specifications.
- Contribute to ROM/BOM and procure materials for new builds.
- Produce construction documents and specifications for low-voltage cabling contractors.
- Define locations for equipment within network rooms (security/BAS panels, rack positions for network gear, service wall fields).
- Regularly walk construction projects and provide site reports with Client feedback on work in progress.
- Record close-out documentation at project completion and hand over to users.
- Track capacity of available ports, fiber plant, and PDU outlets within network rooms.
- Assist with racking and cabling equipment; configure and connect smart PDU/UPS; monitor power usage at rack and building level.
- Document network rooms and components within asset management systems (Netbox/Nautobot) via mass import or UI.
- Develop and maintain documentation related to hardware configurations, troubleshooting procedures, tribal