W2 contract || Infrastructure Engineer L3

Key Responsibilities

• Support the implementation, configuration, and maintenance of enterprise IT infrastructure across on-premises, hybrid, and cloud environments.
• Analyze technical requirements and contribute to stable, scalable, and secure infrastructure solutions under the guidance of senior architects or leads.
• Ensure infrastructure changes follow organizational standards, operational procedures, and compliance requirements.
• Monitor infrastructure performance, identify improvement areas, and recommend practical enhancements to improve reliability and efficiency.
• Assist in infrastructure upgrade, migration, and modernization activities based on defined project plans and technical guidelines.
• Prepare technical documentation, implementation notes, and operational handover details for infrastructure changes.
• Perform capacity planning for compute, storage, network, and cloud resources to support enterprise workloads efficiently.
• Support backup, data retention, high availability (HA), and disaster recovery (DR) activities as per defined standards and runbooks.
• Participate in DR drills, failover testing, and infrastructure validation activities.
• Administer cloud-based infrastructure services on platforms such as AWS and Microsoft Azure, focusing on availability, security, and cost awareness.
• Work with IaaS, PaaS, and hybrid cloud environments for provisioning, monitoring, and operational support.
• Assist in cloud migration and infrastructure transition activities, including assessment inputs, build support, testing, and post-migration validation.
• Use automation and configuration management tools such as Ansible, Chef, or equivalent technologies for standard operational tasks.
• Implement and follow IT infrastructure security policies and procedures across supported environments.
• Ensure infrastructure operations comply with security, access control, patching, and vulnerability management requirements.
• Coordinate with security teams to address findings, remediate risks, and maintain a secure infrastructure posture.
• Support cost-effective infrastructure operations by identifying right-sizing, utilization, and standardization opportunities.
• Contribute to infrastructure optimization initiatives, including automation, monitoring improvements, and operational process enhancements.
• Provide L3 technical support for complex infrastructure incidents, service requests, problem investigations, and change activities.
• Provide support and technical coordination for Relational, NoSQL, and Big Data platforms, including: Oracle, SQL Server, PostgreSQL, Hadoop, Spark, and other open-source big data technologies.
• Support data platform availability, performance monitoring, backup coordination, and access/security compliance.

Technical Skill Set

• Infrastructure Domains: Compute, Storage, Network, Hosting, Data Centers, Hybrid IT
• Cloud Platforms: AWS, Microsoft Azure
• Automation & Configuration: Ansible, Chef
• Databases & Data Platforms: Oracle, SQL Server, PostgreSQL, Hadoop, Spark, NoSQL
• Security: Security operations support, compliance controls, access management, patching, and vulnerability remediation
• Resilience: Backup, Disaster Recovery, High Availability, Data Retention