VSU Supervisor

About the role

The Reading Police Department (RPD) Video Safety Unit (VSU) improves public‑space safety using video camera technology and communication between the public and police. Monitoring staff—both sworn and civilian—use surveillance equipment to observe activities, alert officers, report incidents, and support the RPD and other emergency services.

Responsibilities

• Report directly to the VSU Sergeant or VSU Manager.
• Assist with supervision of daily VSU operations.
• Supervise civilian employees, handling staffing, scheduling, and payroll.
• Review, approve, and maintain daily employee log sheets.
• Administer Video Safety Network software permissions and procedures.
• Operate all surveillance camera equipment (video monitors, computers, digital recorders, cameras, controllers).
• Process video data—including bookmarking, exporting, copying, and archiving—as instructed or requested.
• Ensure operability of VSU equipment and notify the VSU Sergeant or camera vendor of urgent issues.
• Interact with VSU Sergeant, police officers, investigators, and District Attorney staff to secure video for investigations and evidence.
• Maintain a professional demeanor and adhere to Police Department and VSU policies and procedures.
• Perform other duties as assigned.

Minimum qualifications

• High school diploma or equivalent.
• Successful completion of a police department background check.
• Effective verbal and written communication in English.
• Ability to supervise employees, including scheduling, directing, performance oversight, correction, and counseling with tact and diplomacy.
• Proficiency with digital video systems, computer technology, and police communications systems.
• Compliance with city personnel attendance guidelines and all related policies.
• Flexibility to work any shift between 8:00 am and 11:00 pm as directed.
• Preferred: Minimum two (2) years’ supervisory experience in an office or public‑safety environment.
• Ability to operate video equipment (keyboards, joysticks, printers, mouse) proficiently.
• Capability to multitask—monitor multiple video feeds while relaying accurate information via dispatch radio and telephone.
• Ability to remain calm and prioritize during emergencies.
• Knowledge of Reading city streets, locations, and directions.
• Ability to meet training milestones within reasonable timeframes set by management.
• Proficiency with Microsoft Office and ability to learn new software.
• Preferred: Emergency response and public‑safety experience.

Schedule

Work may be required on any shift between 8:00 am and 11:00 pm, at the discretion of the VSU Sergeant or VSU Manager.