VP Strategy & Operations

About the Opportunity

This role offers a unique opportunity to partner directly with the CEO, shaping the strategic direction and operational excellence of a growing organization. The individual will be instrumental in building the analytical frameworks and dashboards that inform critical business decisions, driving growth, pricing, and resource allocation. This position is central to unifying revenue operations, ensuring predictable and scalable revenue growth, and managing the company's operational backbone.

Key Responsibilities

• Strategy: Partner with the CEO on scaling initiatives, developing the analysis and dashboards that provide leadership with accurate business insights, and driving decisions on growth, pricing, and resource allocation based on data.
• Revenue Operations: Own end-to-end revenue operations for new business and renewals, integrating processes, systems, data, and planning across sales, marketing, and customer success. Manage pipeline and forecasting to achieve predictable, scalable revenue growth.
• Chief of Staff to the CEO: Manage the leadership and company operational cadence, including leadership meetings, priority setting, and follow-through on key initiatives.
• Board Operations: Oversee board meetings and processes from start to finish, including scheduling, material preparation, minutes, consents, and administration, in collaboration with external counsel and accounting partners.
• Company Systems & Processes: Own the operational infrastructure across HR, IT, Legal, and FP&A. This involves orchestrating strong external partners (accounting, tax, and legal firms) rather than building large internal teams. This role serves as the single point of ownership, judgment, and follow-through for these functions.

What Success Looks Like

• The CEO will have a dedicated strategic partner with a shared, data-driven perspective on the business.
• A unified source of truth for pipeline, forecast, and renewals will be established for leadership and the board to utilize in operating the business.
• Leadership will be aligned on priorities, and important initiatives will have clear ownership.
• Board management will be proactive and of high quality.
• Company systems across legal, finance, HR, and IT will operate predictably and efficiently, enabling strategic deals to progress quickly through pricing, legal, and approval stages.

Required Qualifications

• A strong background in strategy, with 8 to 12+ years of experience in strategy, operations, BizOps, or chief of staff roles, including experience in an early-stage company where functional ownership was held.
• Exceptional analytical skills combined with operator judgment: proficiency in building revenue models, budgets, customer contracts, and pricing, with the ability to identify when to engage specialists for scaling.
• Proven revenue operations experience: demonstrated success in building or running the Go-To-Market engine, including CRM and revenue systems, sales and customer success processes, pipeline and forecasting, and renewal motions.
• Experience with board-level participation: demonstrated ability to prepare board materials and manage board processes with professionalism and discretion.
• Executive-level presence: the ability to effectively engage on sensitive topics including compensation, legal matters, and the CEO's office, with accountability for plan delivery.

Preferred Qualifications

• Experience working with external partners to manage operational functions.